Cleaning

Brita^® pitchers, dispensers and bottles are all very low maintenance when it comes to upkeep and care. For pitchers/dispensers, lid and reservoir simply hand wash with a mild detergent. Follow the same guidelines for Brita^® filtering bottles.

If you have a Brita^® Chrome Pitcher lid, wipe with a soft sponge soaked in a solution of one teaspoon of white vinegar in a cup of water.

Filter care

Filters should be kept in the sealed Brita^® bag and stored in a cool, dry place until you’re ready to use them. Remember to soak the filter for 15 minutes prior to using.

If your Brita^® Faucet Filter has not been used for several days, you should let water run through the filter for 30 seconds before use, in order to wet and re-activate the system’s filter.

Things to avoid

For Brita^® faucet filtration systems specifically:

• Hot water: Don’t filter water that is over 100°F/38°C. Hot water may release some contaminants that could be found in your tap water. Also, running hot water through the unit can severely diminish the system’s filtration abilities. If this happens, you should replace your Brita^® faucet filter to ensure you enjoy all of Brita^®’s filtration benefits.
• Well water: Don’t use faucet filtration with well water that isn’t regularly tested to be microbiologically safe. This filter is intended to be used only with municipally treated tap water or well water that is regularly tested.

For optimum performance, it’s important to change your Brita^® filter on a regular basis. Fortunately, Brita^® replacement filters are inexpensive.

Replacement timeframe

Pitchers and Dispensers: Replace filters every 40 gallons or about every two months for the average family.

Faucet Filtration Systems: Replace faucet filters every 100 gallons or approximately four months.

Filtering Bottles: Replace filter every 40 gallons or roughly every two months.

Brita^® sells filters in grocery, drug, discount, specialty, hardware and warehouse club stores. To find a local or online retailer please visit our where to buy page.

Determine if your faucet has threads on the outside or inside. If on the outside, you probably do not need to use an adapter. The base system can most likely be attached directly to the faucet (consult your User Guide). Pick up the base unit, align with the faucet threads and carefully attempt to connect the system to the faucet. If the threads are on the outside, but you can’t get the collar onto the faucet, you may need a special adapter. To receive a special adapter free of charge, call 1-800-24-BRITA or 1-800-387-6940 (CANADA).

If the faucet has inside threads, try using one of the two adapters that come with the system, and attach the base system to the adapter. If neither one of the adapters provided will attach to the faucet, you may need a special adapter. To receive a special adapter free of charge, call 1-800-24-BRITA or 1-800-387-6940 (CANADA).

Pitchers

For pitchers you should soak your filter before inserting it:

• Wash hands with soap and water, then remove filter from filter bag.
• Soak the filter upright in cold water for 15 minutes.
• Hold filter upright under cold, running tap water for a few seconds.

Faucet filters

Faucet filters don’t require soaking, however, the system does need to be flushed for five minutes to activate the filter media and remove any carbon dust. The 100-gallon filter life begins AFTER flushing for five minutes so you are not wasting filter life by the flushing process.

Although built to last, even a Brita^® pitcher or faucet filtration system can crack or break due to a variety of unfortunate circumstances. The good news is that Brita^® can send you the replacement part you need should your water filtration system parts crack or break. In fact, some parts may be covered under your Brita^® warranty.

Brita^® can replace the following types of parts

For pitchers, we can replace lids reservoirs, flip lids, and the pitcher jug.
Please call a customer service representative at 1-800-24-BRITA for further support.