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All our products are built to last a long time. With a little care and attention along the way you can help ensure your Brita® product lives up to its full potential. We’ve also included details on when to replace your filter, how to read your filter change indicators, and details about your product warranty.
Brita® pitchers, dispensers and bottles are all very low maintenance when it comes to upkeep and care. For pitchers/dispensers, lid and reservoir simply hand wash with a mild detergent. Follow the same guidelines for Brita® filtering bottles.
If you have a Brita® Chrome Pitcher lid, wipe with a soft sponge soaked in a solution of one teaspoon of white vinegar in a cup of water.
Filters should be kept in the sealed Brita® bag and stored in a cool, dry place until you’re ready to use them. Remember to soak the filter for 15 minutes prior to using.
If your Brita® Faucet Filter has not been used for several days, you should let water run through the filter for 30 seconds before use, in order to wet and re-activate the system’s filter.
For Brita® faucet filtration systems specifically:
For optimum performance, it’s important to change your Brita® filter on a regular basis. Fortunately, Brita® replacement filters are inexpensive.
Pitchers and Dispensers: Replace filters every 40 gallons or about every two months for the average family.
Faucet Filtration Systems: Replace faucet filters every 100 gallons or approximately four months.
Filtering Bottles: Replace filter every 40 gallons or roughly every two months.
Brita® sells filters in grocery, drug, discount, specialty, hardware and warehouse club stores. To find a local or online retailer please visit our where to buy page.
Determine if your faucet has threads on the outside or inside. If on the outside, you probably do not need to use an adapter. The base system can most likely be attached directly to the faucet (consult your User Guide). Pick up the base unit, align with the faucet threads and carefully attempt to connect the system to the faucet. If the threads are on the outside, but you can’t get the collar onto the faucet, you may need a special adapter. To receive a special adapter free of charge, call 1-800-24-BRITA or 1-800-387-6940 (CANADA).
If the faucet has inside threads, try using one of the two adapters that come with the system, and attach the base system to the adapter. If neither one of the adapters provided will attach to the faucet, you may need a special adapter. To receive a special adapter free of charge, call 1-800-24-BRITA or 1-800-387-6940 (CANADA).
For pitchers you should soak your filter before inserting it:
Faucet filters don’t require soaking, however, the system does need to be flushed for five minutes to activate the filter media and remove any carbon dust. The 100-gallon filter life begins AFTER flushing for five minutes so you are not wasting filter life by the flushing process.
Although built to last, even a Brita® pitcher or faucet filtration system can crack or break due to a variety of unfortunate circumstances. The good news is that Brita® can send you the replacement part you need should your water filtration system parts crack or break. In fact, some parts may be covered under your Brita® warranty.
For pitchers, we can replace lids reservoirs, flip lids, and the pitcher jug.
Please call a customer service representative at 1-800-24-BRITA for further support.