Watch and Learn
Faucet Filter System FAQs
Where Can I Buy My Brita® Faucet Filter System?
Please see our complete list of retailers or purchase online.
How Do I Prepare The Filter In My Brita® Faucet Filter System?
Brita® Faucet Filter Systems don’t require soaking.
- Run water through the system for 5 minutes to flush out the system, activate the filter media and remove any carbon dust.
- The 100-gallon filter life† begins AFTER flushing for five minutes so you are not wasting filter life by the flushing process.
How Do I Change My Brita® Faucet Mount Filter?
- Press the filter cartridge release button located at the back of the filter cup and pull cartridge up to remove it
- Align the insert groove on the lower part of the cartridge with the Filter Replacement Indicator at the front of the filter cup
- Insert the filter cartridge into the filter cup until a “click” is heard
- Turn on the faucet to flush the new filter for 5 minutes to remove any carbon dust and activate the filter
How often should I change my filter?
It's important to change your filter regularly to maintain optimum performance. Users with hard water should increase frequency of filter changes. Activate your electronic filter change indicator or cling calendar when you install a new filter to help you keep track of your usage.
Filter replacement depends on filter and product type.
- Brita® Standard (White) Filter: every 40 gallons (about 2 months)
- Brita Longlast® (Blue) Filter: every 120 gallons (about 6 months)
- Brita Stream® (Gray) Filter: every 40 gallons (about 2 months)
- Brita® Water Bottles: Replace filter every 40 gallons (about 2 months)
- Brita® Faucet Water Filter Systems: Model OPFF-100: Replace filter every 94 gallons or 3 months. Model SAFF-100: Replace filter every 100 gallons or 4 months. Model FF-100: Replace filter every 100 gallons or 4 months.
We are here to help — sign up to receive an email or text reminder when to replace your filter, save money and keep your water tasting great.
How do I attach my Brita® Faucet Filtration System?1. Support the bottom of the filter system with one hand.2. Align the insert groove on the lower part of the cartridge with the FilterReplacement Indicator at the front of the filter cup.3. Insert the filter cartridge into the filter cup until a “click” is heard. Do not force the filter cartridge into the system base. Inserting the new filter cartridge automatically resets and activates the electronic Filter Replacement Indicator.4. A green signal will flash, indicating that the filter is engaged.
Care & Maintenance
How do I clean my Brita® Faucet Filter?
If your faucet system hasn’t been used for several days, wet and reactivate the system’s filter by running water through the filter for 30 seconds.
Is my Brita® BPA-free?
Yes, all Brita® pitchers, bottles, faucet mounts, dispensers and filters are BPA-free.
Manuals & Warranties
Is my Brita® under warranty?
We offer a 30-day, unconditional, 100% money-back guarantee on all Brita® Pitchers, Faucet Filter Systems, Water Bottles and Filters. If you’re having a problem with a Brita® Pitcher, Brita® Faucet or Brita® Bottle Filter, we’ve got you covered. Call 1-800-24-BRITA (US) or 1-800-387-6940 (Canada) for customer assistance.
Brita® Water Filtration Pitcher, Dispenser & Bottle Warranty
Limited Warranty: Brita® LP warrants to the consumer that FOR THE PERIOD OF NINETY (90) DAYS from the date of purchase, the BRITA® WATER FILTRATION PITCHER/DISPENSER/BOTTLE, when used strictly in accordance with instructions, has the effects on municipally treated, potable tap water described in the enclosed literature. During this 90-day period, if you discover that any parts of the pitcher or dispenser are damaged or broken, whether due to manufacturing, shipping or accidents while in use, we will replace the parts free of charge by calling 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada). To the extent permitted by local law, this warranty is in lieu of any other warranty, express or implied, including any implied warranty of merchantability or fitness, and precludes any other obligation on the part of the manufacturer, distributor or dealer, including any liability for special, incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. In U.S.: Brita® LP, 1221 Broadway, Oakland, CA 94612-1888, 1-800-24-BRITA. In Canada: Brita® LP, 150 Biscayne Crescent, Brampton, ON L6W 4V3, 1-800-387-6940.
Where Can I Download A Faucet Product Manual?
What can I send in through this program?
You may send in the following types of waste through this program:
- Brita® pitchers
- Brita® bottles
- All types of Brita® filters
- Brita® faucet filtration systems
- Brita® filter packaging
- Brita® dispensers
Can I only collect Brita®-branded packaging?
Yes, please only send in Brita® products and packaging through this program. Please refer to the accepted waste for the types of waste that are accepted.
Does my shipment have to weigh a certain amount before I can send it in?
Please collect a minimum of 5 pounds of used Brita® products before shipping (5 lbs ~ 17 water filters). Keep in mind, you can also recycle other Brita® products such as pitchers and bottled to help you reach the minimum. While we will still accept smaller shipments, we are encouraging you to please hold off on shipping us your used Brita® products until you have collected the minimum of 5 pounds because it decreases the environmental impact of transportation from this program. If you consider the number of shipments we receive on a regular basis, you will realize that this small change can make a substantial difference. Together, we can make this program an even bigger win for the environment!
Do I need to clean the waste before I send it in?
No, you do not need to clean the waste before sending it in. However, please remember that UPS will not accept dripping packages, so make sure your waste is dry prior to shipping.
Who is your recycling partner?
We work with TerraCycle, an award-winning and globally recognized company based out of the United States. TerraCycle is Eliminating the Idea of Waste® by recycling the “non-recyclable.” Whether it’s coffee capsules from your home, pens from school or plastic gloves from a manufacturing facility, TerraCycle can collect and recycle almost any form of waste. We’ve partnered with them to provide our consumers with a recycling solution for our product.
How do I ship my Brita® filters and packaging?
Remember to please collect a minimum of 5 pounds of used Brita® products before shipping (5 lbs ~ 17 water filters). Simply sign into your Brita® account and complete the shipping label request form found on the Brita® Recycling page. You will then receive an email containing your unique UPS shipping label. All you have to do then is fill up a box or bag, affix the label, and drop it off at any UPS location. Please note, TerraCycle Recycling programs are open to all U.S. States EXCEPT for Alaska and Hawaii. We apologize for the inconvenience and hope to have programs running in those states at some point in the future.
What will TerraCycle do with the Brita® filters and packaging?
Once collected, the Brita® products and packaging are separated by composition and shredded to make new recycled products.
I am having trouble getting my shipping label, what should I do?
Often times the label may get stuck in a spam folder, so check your spam or junk folder. The email will come from firstname.lastname@example.org. Another common issue is information errors. Please make sure to double check all fields are entered correctly and accurately. If you still do not receive your label you can contact the TerraCycle customer support team at 1-866-967-6766 or email@example.com.