How To Use Your Faucet Filter System

Faucet Filter System FAQs

  • Replacement Filters

    How Do I Attach My Brita® Faucet Filtration System?

    Support the bottom of the filter system with one hand. Align the insert groove on the lower part of the cartridge with the Filter Replacement Indicator at the front of the filter cup. Insert the filter cartridge into the filter cup until a “click” is heard. Do not force the filter cartridge into the system base. Inserting the new filter cartridge automatically resets and activates the electronic Filter Replacement Indicator. A green signal will flash, indicating that the filter is engaged.

    19329000.019_BRT_CBI_FF-100_UsersGuide_V2

  • What Is The Shelf Life Of The Brita® Filter?

    The shelf life of an unused, packaged filter is indefinite. Filters should be kept in the sealed Brita® bag and stored in a cool, dry place until you’re ready to use them.

  • Where Can I Buy My Brita® Faucet Filter System?

    Please see our complete list of retailers or purchase online.

  • How Do I Prepare The Filter In My Brita® Faucet Filter System?

    Brita® Faucet Filter Systems don’t require soaking.

    • Run water through the system for 5 minutes to flush out the system, activate the filter media and remove any carbon dust.
    • The 100-gallon filter life† begins AFTER flushing for five minutes so you are not wasting filter life by the flushing process.
      Water saving tip: Contain the water during the flushing process and use on household plants so the water isn’t wasted.

  • How Do I Change My Brita® Faucet Mount Filter?

    1. Press the filter cartridge release button located at the back of the filter cup and pull cartridge up to remove it
    2. Align the insert groove on the lower part of the cartridge with the Filter Replacement Indicator at the front of the filter cup
    3. Insert the filter cartridge into the filter cup until a “click” is heard
    4. Turn on the faucet to flush the new filter for 5 minutes to remove any carbon dust and activate the filter

  • How Often Should I Change My Brita® Filter?

    For optimum performance, it’s important to change your Brita® filter on a regular basis. Fortunately, Brita® replacement filters are inexpensive.

    Faucet Filter Systems:

    • Model OPFF-100: Filter lasts for 94 gallons.
    • Model SAFF-100: Filter lasts for 100 gallons.
    • Model FF-100: Filter lasts for 100 gallons or 4 months, whichever comes first.

  • What Does Brita® Remove From Tap Water?

    The Brita® Faucet Filter System reduces contaminants that can be found in tap water chlorine (taste and odor), removes the microbes, Cryptosporidium and Giardia, and reduces the chemicals Atrazine, Lindane, Benzene, Trichloroethylene and Asbestos. BRT_Impurities-Removal-Chart_Final-with-Dispenser

  • Care & Maintenance

    Can I recycle my Brita?

    Yes Brita® has partnered with TerraCycle® to create a free recycling program for Brita® pitchers, dispensers, bottles, faucet systems, all filters, and filter packaging, as well as a fundraising opportunity for participants. Give all of your old Brita® products a new life and feel good about refreshing your pitcher, bottle, or any Brita® product! For those already signed up in the program, we are now asking that you collect 2 lbs. of Brita® products to earn the TerraCycle® point donation. By encouraging larger shipments, we can help reduce fuel costs and create an even smaller environmental footprint. Once you’ve collected your recycling, allow each item to dry thoroughly before placing in a trash bag and packing in a box. Simply print your free shipping label from TerraCycle® program page and ship.

    For those new to the program, click the Sign Up Now button on the TerraCycle® program page and you can begin shipping in your Brita products following the steps above.”

  • Is my Brita BPA free?

    Yes, all Brita pitchers, bottles, faucet mounts, dispensers and filters are BPA-free.

  • What Should I Do If My Product Cracks Or Breaks?

    Although built to last, Brita® products can crack or break due to a variety of unfortunate circumstances. The good news is that Brita® can send you the replacement part you need should your water filtration system parts crack or break. In fact, some parts may be covered under your Brita® warranty. Brita® can replace the following types of parts for your Pitcher:

    • Lids
    • Reservoirs
    • Pitcher bodies

    Please call a customer service representative at 1-800-24-BRITA for further support.

  • How Do I Clean My Brita® Faucet Filter?

    If it has not been used for several days, let water run through the filter for 30 seconds before use, in order to wet and reactivate the system’s filter.

  • Manuals & Warranties

    Is My Brita Under Warranty?

    We offer a 30-day, unconditional, 100% money-back guarantee on all Brita® Pitchers, Faucet Filter Systems, Water Bottles and Filters. If you’re having a problem with a Brita® Pitcher, Brita® Faucet or Brita® Bottle Filter, we’ve got you covered. Call 1-800-24-BRITA (US) or 1-800-387-6940 (Canada) for customer assistance.

  • Brita® Faucet Filtration System Warranty

    Model OPFF-100

    Brita LP (Warrantor) warrants your Brita® Faucet Filtration System with Advanced Features (Model FF-100 and SAFF-100) for one year from the date of purchase (except for the filter cartridge, which is warranted for 30 days) against all defects in materials and workmanship, when used in compliance with the user’s guide. If for any reason the product proves to be defective within one year from the date of purchase, call Brita Consumer Services at 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada), or ship the unit to the address below and the unit will be repaired or replaced without charge. Please package your unit carefully to avoid damage in transit.

    This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. The Warrantor assumes no responsibility for incidental or consequential damages; for damages arising out of misuse of the product or the use of any unauthorized attachment; or for damages resulting from the use of the product with a defective water faucet. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

    Should service be required during or after the warranty period, or should you have any questions regarding how to use your Brita product, please call Brita Consumer Services at 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada) Monday through Friday between 9:00 AM and 5:30 PM, Eastern Standard Time.

    In U.S. Brita LP

    1221 Broadway
    Oakland, CA, U.S.A.
    94612-1888

    In Canada:

    BRITA Canada Corporation
    150 Biscayne Crescent
    Brampton, ON, Canada
    L6W 4V3

    Brita® Faucet Filtration System with Advanced Features

    Model FF-100 and Model SAFF-100) Limited One-year Warranty

    The Brita LP (Warrantor) warrants your BRITA® On Tap Faucet Filter System (FF-100 and SAFF-100) for one year from the date of purchase (except for the filter cartridge which is warranted for 30 days) against all defects in materials and workmanship, when used in compliance with the user’s guide. If for any reason the product proves to be defective within one year from the date of purchase, call BRITA Consumer Services at 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada), or ship the unit to the address below and the unit will be repaired or replaced without charge. Please package your unit carefully to avoid damage in transit.

    This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. The Warrantor assumes no responsibility for incidental or consequential damages; for damages arising out of misuse of the product or the use of any unauthorized attachment; or for damages resulting from the use of the product with a defective water faucet. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

    Should service be required during or after the warranty period, or should you have any questions regarding how to use your Brita product, please call Brita Consumer Services at 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada) Monday through Friday between 9:00 AM and 5:30 PM, Eastern Standard Time.

    In U.S. Brita LP

    1221 Broadway
    Oakland, CA, U.S.A.
    94612-1888

    In Canada: BRITA Canada Corporation

    150 Biscayne Crescent
    Brampton, ON, Canada
    L6W 4V3

  • Where Can I Download A Faucet Product Manual?

REMINDERS WHEN YOU NEED THEM. FILTERS READY TO GO.

Instant Remind & Replace

Reminders When You Need Them

Reminders in your inbox. Filters in your cabinet ready to go.lt's no coincidence. It's how we keep water tasting great.

Savings & Free Shipping

Never run out of replacement filters again. Sign up for automatic delivery and save.

Get Started