Brita®

Brita^® Filter FAQs

• Replacement Filters

  How do Brita® filters remove substances from tap water?

  The standard Brita® filters have a sieve and bottom filter mesh that screen out larger particulate matter from the water. Activated carbon granules act like a sponge. An Ion Exchange Resin acts like a magnet to attract and hold the contaminants. Brita® Stream™ filters have a dual-layer innovative carbon form that provides a large surface area to act like a sponge to adsorb contaminants. Brita® Longlast filters have a patented pleated media embedded with proprietary active filtering agents that provides a large surface area to reduce contaminates for 120 gallons of water. And the Brita® bottle filter removes substances by passing the water through a carbon filter element designed to remove specific substances under low pressure. The bottle filter contains a proprietary blend of activated carbon and a binder that holds all the ingredients together. Water passes through a porous filter where chlorine (taste and odor) is adsorbed and broken down on the surface of the activated carbon. Lastly, the Brita® faucet mount filter uses water pressure to force water through a small carbon block and nonwoven. The nonwoven removes sediment and the block structure removes smaller contaminants. Water contact with the carbon block allows for the adsorption and trapping of contaminants.

• What pitchers is my filter compatible with?

  The white Brita® Standard Filters are compatible with all standard Brita® pitchers except Stream™.

  The blue Brita® Longlast filters will fit with all Brita® Systems except Brita® Stream™ and Brita® Infinity, but is only certified at this time with our 9 Volumetric fill models: Space Saver (OB21), Amalfi (OB32), Grand Color Series (OB36), Pacifica (OB41), Capri (OB43), Mini Plus (OB44), Marina (OB47), Monterey (OB50), Wave (OB53).

  And the gray Brita® Stream™ filters are exclusively for the Filter-As-You-Pour™ Brita® Stream™ pitchers.

• How often should I change my filter?

  It's important to change your filter regularly to maintain optimum performance. Users with hard water should increase frequency of filter changes. Activate your electronic filter change indicator or cling calendar when you install a new filter to help you keep track of your usage.

  Filter replacement depends on filter and product type.

  • Brita® Standard (White) Filter: every 40 gallons (about 2 months)
  • Brita® Longlast (Blue) Filter: every 120 gallons (about 6 months)
  • Brita® Stream (Gray) Filter: every 40 gallons (about 2 months)
  • Brita® Water Bottles: Replace filter every 40 gallons (about 2 months)
  • Brita® Faucet Water Filter Systems: Model OPFF-100: Replace filter every 94 gallons or 3 months. Model SAFF-100: Replace filter every 100 gallons or 4 months. Model FF-100: Replace filter every 100 gallons or 4 months.

  We are here to help — sign up to receive an email or text reminder when to replace your filter, save money and keep your water tasting great.

• How do I prepare and change the filter in my Brita® products?

  You’re just a few simple steps from enjoying great-tasting Brita® filtered water.

  Brita Pitchers and Dispenser Filters:
  

  1. Wash hands, then remove filter from bag.
  2. Hand-wash pitcher system periodically with a mild detergent (no abrasive cleaners). Rinse well. Do not wash in dishwasher.
  3. Brita® standard filters require a 15-second rinse prior to insertion. (Brita® Longlast™ does not require this.)
  4. Insert filter into reservoir by lining up groove in filter with notch in reservoir. Press firmly for a tight seal. Fill the reservoir with cold tap water. Discard your first three pitchers of filtered water, or use to water plants.
  5. Set up your pitcher’s electronic indicator. If using a blue Longlast filter follow enclosed instructions using the sticker provided.

  Stream Brita Pitcher and Filters:
  

  1. Flush your new Brita Stream filter with cold water for 15 seconds.
  2. Insert filter into filter cage with blue ring facing up. Press filter until it clicks.
  3. Install filter cage onto lid with a firm twist.
  4. Activate electronic indicator. Fill pitcher and enjoy great-tasting water.

  Brita® Bottle Filters:
  

  • Sport Bottles:
    
    1. Remove filter from filter housing.
    2. Push new filter firmly into housing.
    3. Unscrew cap and fill bottle with cold tap water. Tighten cap firmly.
    4. Squeeze one full bottle of water through the filter to activate before use.
  • Hard Sided Bottles:
    
    1. Rinse filter under running water for 15 seconds.
    2. Place new filter into housing and press down firmly until filter is flush with straw.
    3. Align lid and straw in unlocked position, then rotate straw to lock.

  Brita Faucet Filters:
  

  1. Wash hands with soap and water, then remove Brita® filter from bag.
  2. Flush Brita® Faucet system for 5 minutes to activate the filter and remove any carbon. 
  3. The 100-gallon Brita® filter life begins after the flushing process.

• What are micron ratings and why doesn’t Brita have them?

  A micron rating is a measurement for quantifying the ability of a filter to remove contaminants of a particular size. Brita® filters use technology that cannot be effectively measured with a micron rating.

  Brita® filters are not intended to purify water. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection. Individuals requiring water of special microbiological purity should follow the advice of their doctor or local health officials regarding the use and consumption of their tap water and Brita® filtered water.

• How do I read my electronic/volumetric filter indicator?

  Basic Brita® Faucet Filtration System MODEL OPFF-100, Model SAFF-100

  • Green: Your filter is working.
  • ½ Red ½ Green: Replace filter soon. The filter cartridge has 2 weeks or approximately 20 gallons of life left.
  • Red: Filter cartridge has reached the end of its life and needs to be replaced.

  Complete Faucet Filtration System with Advanced Features MODEL FF-100

  • Flashing Green: Filter is working.
  • Flashing Amber: Replace filter soon.
  • Flashing Red: Replace filter now.

  Brita® Pitcher Systems User Guide — Standard Filter

  Brita® Pitcher Systems User Guide — Longlast™ Filter

  Brita® Stream Pitcher Systems User Guide

• What happens if I fill the reservoir above the Max Fill line?

  Avoid filling above the MAX FILL line. The purpose of this line is to help you avoid overfilling the reservoir, which can cause water to spill into the handle and leak out of the pitcher.

• How do I attach my Brita® Faucet Filtration System?

  1. Support the bottom of the filter system with one hand.

  2. Align the insert groove on the lower part of the cartridge with the Filter

  Replacement Indicator at the front of the filter cup.

  3. Insert the filter cartridge into the filter cup until a “click” is heard. Do not force the filter cartridge into the system base. Inserting the new filter cartridge automatically resets and activates the electronic Filter Replacement Indicator.

  4. A green signal will flash, indicating that the filter is engaged.

  

• Where can I find product support information for my Infinity Pitcher?

  You can find answers to frequently asked questions on the Pitcher Support page. If you don’t find the information you need, send us an email or call 1-800-24-BRITA Monday–Friday 9 a.m–5:30 p.m. EST.

• Where can I buy a Brita® Filter?

  Please see our complete list of retailers, or purchase online.

• What does Brita remove from tap water?

  All Brita filters reduce contaminants found in tap water, including chlorine taste and odor. Some of our filters also remove copper, cadmium, zinc, mercury, even lead. Substances reduced may not be in all users’ water. Brita® filters keep a healthy level of fluoride, a water additive that promotes strong teeth.* *Applies to fluoridated municipal tap water.  

   

• Why does the water flow differently through different filters?

  The Longlast Filter utilizes a different type of filtration technology that requires water to flow through the sides of the filter, instead of the bottom. The Stream™ Filter is designed to filter water as you pour — it’s our fastest pitcher filter yet.

• How do I read and reset my filter change indicator?

  The filter change indicator is designed to make it easy to know when it’s time to replace your filter. A green blinking light indicates that the filter is good. A yellow light indicates the filter should be replaced soon, while a red light blink indicates the filter should be replaced. Filter performance is not certified after 40 gallons. Changing your filter regularly helps ensure you have healthier*, great-tasting water.

  Reset your filter change indicator each time you replace your filter:

  1. To reset, press the “RESET” button (on some models called the “STATUS” button) below the lights on the indicator.
  2. Release the button when the green light blinks.
  3. Open the Fill Lid completely. ALWAYS fill the reservoir with water all the way to the provided “Max Fill” line. Close the Fill Lid. Note, the “max fill” line is on the Volumetric fill models only.
  4. On the Electronic or Volumetric fill models, the indicator light will blink after every time you fill the reservoir and close the Fill Lid. On volumetric pour models the indicator light will blink after every time you pour from the pitcher.
  5. After 100% of filter life is used (40 gallons), the red light will blink, indicating the filter should be replaced. Replace the filter and reset the indicator (see step 1).

  

  *Certified to reduce copper. Substances reduced may not be in all users’ water.

• What does it mean to be certified?

  A “Certified” Brita product means it has been tested by an accredited third party to meet the performance set by NSF/ANSI Standards.

• Where can I find more information about the Longlast filters.

  Read all about Longlast here and some frequently asked questions here.

• Where can I find more information about Brita Stream

  Read all about Stream here and some frequently asked questions here.

• Where can I find more information about Infinity

  Read all about Infinity here and some frequently asked questions here.

• Care & Maintenance

  How do I clean my Brita® Faucet Filter?

  If your faucet system hasn’t been used for several days, wet and reactivate the system’s filter by running water through the filter for 30 seconds.

• What should I avoid with my Brita® Water Bottle Filter?

  Hot water:

  • Don’t filter water that is over 100°F/38°C. Hot water may release some contaminants from your tap water and can severely diminish the system’s filtration abilities. If this happens, you should replace your filter.

  Well water:

  • Don’t fill your Brita® Filtration Bottle with well water that isn’t regularly tested to be microbiologically safe. Filters are designed for use only with municipally treated tapwater or well water that is regularly tested.

• What should I do if my product breaks or cracks?

  Although built to last, Brita® products can crack or break due to a variety of unfortunate circumstances. We stand by our products and offer both a 30-day, unconditional, 100% money-back guarantee and a 1-year warranty in case your Brita gets damaged. Your satisfaction is important to us, whether or not you are within the warranty period. Please don’t ever hesitate to contact us via this page or call 1-800-24-BRITA for support.

• Can I recycle my Brita?

  Yes Brita has partnered with TerraCycle® to create a free recycling program for Brita® pitchers, dispensers, bottles, faucet systems, filters and filter packaging.

  Visit the Brita Recycling page to get started, and give your old Brita® products a new life. Be sure to sign up with Brita Rewards so you can rack up points for recycling. Simply complete the form on the recycling page, and your free shipping label will be emailed to you. Make sure your waste is dry prior to shipping, pack them in a box, mail and we’ll take it from there. (Tip, you might want to place the Brita® products you’re shipping in a garbage liner or trash bag.) If you have further questions about recycling or shipping labels, please contact Customer Service and we’ll be happy to assist you.

• What are the black specks in the reservoir of my Brita® Pitcher or Dispenser?

  Seeing carbon particles in the pitcher or dispenser after several weeks of use is normal with our older filters. Our new filters are designed to eliminate black flecks in your water.

• Manuals & Warranties

  Where can I download a product manual?

  Brita Pitcher and Dispenser User Guide 

  Brita Bottle User Guide 

  Sports Bottle Users Guide 

  Brita Stream User Guide

  Brita Faucet User Guide

• Is my Brita under warranty?

  We offer a 30-day, unconditional, 100% money-back guarantee on all Brita® Pitchers, Faucet Filter Systems, Water Bottles and Filters. Call 1-800-24-BRITA (US) or 1-800-387-6940 (Canada) for customer assistance.

  Brita® Faucet Filtration System Warranty
  Model OPFF-100
  Brita LP (Warrantor) warrants your Brita® Faucet Filtration System with Advanced Features (Model FF-100 and SAFF-100) for one year from the date of purchase (except for the filter cartridge, which is warranted for 30 days) against all defects in materials and workmanship, when used in compliance with the user’s guide. If for any reason the product proves to be defective within one year from the date of purchase, call Brita Consumer Services at 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada), or ship the unit to the address below and the unit will be repaired or replaced without charge. Please package your unit carefully to avoid damage in transit.

  This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. The Warrantor assumes no responsibility for incidental or consequential damages; for damages arising out of misuse of the product or the use of any unauthorized attachment; or for damages resulting from the use of the product with a defective water faucet. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

  Should service be required during or after the warranty period, or should you have any questions regarding how to use your Brita® product, please call Brita Consumer Services at 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada) Monday through Friday between 9:00 a.m. and 5:30 p.m., Eastern Standard Time.

  In U.S.: Brita LP
  1221 Broadway
  Oakland, CA, U.S.A.
  94612-1888

  In Canada: BRITA Canada Corporation
  150 Biscayne Crescent
  Brampton, ON, Canada
  L6W 4V3

  Brita® Faucet Filtration System with Advanced Features
  Model FF-100 and Model SAFF-100) Limited One-year Warranty
  The Brita LP (Warrantor) warrants your BRITA® On Tap Faucet Filter System (FF-100 and SAFF-100) for one year from the date of purchase (except for the filter cartridge which is warranted for 30 days) against all defects in materials and workmanship, when used in compliance with the user’s guide. If for any reason the product proves to be defective within one year from the date of purchase, call BRITA Consumer Services at 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada), or ship the unit to the address below and the unit will be repaired or replaced without charge. Please package your unit carefully to avoid damage in transit.

  This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. The Warrantor assumes no responsibility for incidental or consequential damages; for damages arising out of misuse of the product or the use of any unauthorized attachment; or for damages resulting from the use of the product with a defective water faucet. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

  Should service be required during or after the warranty period, or should you have any questions regarding how to use your Brita® product, please call Brita Consumer Services at 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada) Monday through Friday between 9:00 a.m. and 5:30 p.m., Eastern Standard Time.

  In U.S.: Brita LP
  1221 Broadway
  Oakland, CA, U.S.A.
  94612-1888

  In Canada: BRITA Canada Corporation
  150 Biscayne Crescent
  Brampton, ON, Canada
  L6W 4V3

  Brita® Water Filtration Pitcher, Dispenser & Bottle Warranty
  Limited Warranty: Brita® LP warrants to the consumer that FOR THE PERIOD OF NINETY (90) DAYS from the date of purchase, the BRITA® WATER FILTRATION PITCHER/DISPENSER/BOTTLE, when used strictly in accordance with instructions, has the effects on municipally treated, potable tap water described in the enclosed literature. During this 90-day period, if you discover that any parts of the pitcher or dispenser are damaged or broken, whether due to manufacturing, shipping or accidents while in use, we will replace the parts free of charge by calling 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada). To the extent permitted by local law, this warranty is in lieu of any other warranty, express or implied, including any implied warranty of merchantability or fitness, and precludes any other obligation on the part of the manufacturer, distributor or dealer, including any liability for special, incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. In U.S.: Brita LP, 1221 Broadway, Oakland, CA 94612-1888, 1-800-24-BRITA. In Canada: Brita® LP, 150 Biscayne Crescent, Brampton, ON L6W 4V3, 1-800-387-6940.

• Tell me more about the testing and performance of Brita Longlast filters.

  Click here for more about the testing and performance of Brita Longlast filters.

• Brita® Stream Filters

  Can I use a standard filter in a Stream Pitcher?

  No, standard filters are not compatible with Brita® Stream™. Stream Filters attach to the lid of a Stream Pitcher, and feature Filter-As-You-Pour™ Technology.

• What is the shelf life of a Brita® Stream™ Filter?

  The shelf life of an unused, packaged filter is indefinite. Filters should be kept in the sealed Brita® bag and stored in a cool, dry place until you’re ready to use them.

• What is Brita® Stream™ and how does it work?

  The new Brita® Stream with Filter-As-You-Pour™ Technology is our fastest water filtering pitcher system ever. Now you can have great tasting water, without the wait. Brita® Stream filters only work with Brita® Stream pitchers. To learn more watch our Stream video here.

• How often should I change my Brita® Stream™ Filter?

  For optimum performance, it's important to change your Brita® Stream™ filter regularly. Keep your great-tasting filtered water flowing by replacing every 40 gallons or approximately every two months. Users with hard water should replace more frequently.

• How do I prepare and change my Brita® Stream™ Filter?

  1. Flush your new Brita® Stream™ filter with cold water for 15 seconds.
  2. Insert filter into filter cage with blue ring facing up. Press filter until it clicks.
  3. Install filter cage onto lid with a firm twist.
  4. Activate electronic indicator. Fill pitcher and enjoy great-tasting water.

• How do I set up the filter change indicator on Brita® Stream™?

  Reset your filter change indicator each time you replace your Stream filter. Filter replacement is essential for product to perform as represented.

  1. To reset (or activate) the indicator, press the STATUS button and hold it down for 8 seconds. Red, yellow and green lights will blink simultaneously.
  2. Release the STATUS button when only the green light blinks.
  3. Open the Fill Lid completely and fill the pitcher with water. Close the Fill Lid. If pitcher lid is removed to fill the pitcher, place on a flat surface while filling.
  4. Check filter life status at any time by pressing STATUS button for 1 second. Light will flash green, yellow or red depending on filter life remaining.
  5. The light will also blink after water is poured from the pitcher. A blinking green light indicates that the filter is good.
  6. When 25% of filter life remains (480 pours completed), the yellow light will blink, indicating the filter should be changed SOON. The light will continue to blink yellow through 1% of filter life remaining.

• Brita® Longlast Filters

  What is the Brita® Longlast™ Filter and how does it work?

  The Brita® Longlast™ Filter works 3x longer* than other filters, and reduces even more contaminates, including 99% of lead^§. Brita® Longlast™ Filter fits all Brita® Pitchers, except for Brita® Stream™ Pitcher and Brita® Infinity Pitcher.

• Tell me more about the testing and performance of Brita Longlast filters.

  Click here for more about the testing and performance of Brita Longlast filters.

• Will the Brita® Longlast™ Filter fit my Brita® Pitcher?

  The Brita® Longlast™ Filter will fit all Brita® Pitchers, except for Brita® Stream™ Pitcher and Brita® Infinity Pitcher.

• Can I Use a Brita® Longlast™ Filter in my Brita® Stream™ Pitcher?

  No, only the Brita® Stream™ Filter-As-You-Pour Filter will work in a Brita Stream™ Pitcher.

• How often should I change my Brita® Longlast™ Filter?

  For optimum performance, it's important to change your Brita® Longlast™ filter regularly. Keep your great-tasting filtered water flowing by replacing every 120 gallons or approximately every six months. Users with hard water should replace more frequently.

• How do I prepare and change my Brita® Longlast™ Filter?

  1. Wash hands, and remove filter from bag.
  2. Hand-wash pitcher system periodically with a mild detergent (no abrasive cleaners).Rinse well. Do not wash in dishwasher.
  3. Insert filter into reservoir by lining up groove in filter with notch in reservoir. Press firmly for a tight seal. Fill the reservoir with cold tap water. Discard your first three pitchers of filtered water, or use to water plants.
  4. Set up your pitcher’s electronic indicator for use with the Longlast Filter, using the sticker provided.

• Which pitchers are Longlast Filters compatible with?

  The Longlast Filter is compatible with all Brita Pitchers but is currently only certified for contaminate reduction in 9 models: Space Saver (OB21), Amalfi (OB32), Grand Color Series (OB36), Pacifica (OB41), Capri (OB43), Mini Plus (OB44), Marina (OB47), Monterey (OB50) and Wave (OB53).

• Does this filter need to be pre-rinsed?

  No, there is no pre-rinse required for the Longlast Filter.

• Should I set up the filter differently if I bought it a long time ago? (6 mo, 1 yr, 2 yrs etc…)

  No, set-up for these filters is always the same.

  1. Wash hands, then remove filter from bag.
  2. Hand-wash pitcher system periodically with a mild detergent (no abrasive cleaners).
  3. Rinse well. Do not wash in dishwasher.
  4. Insert filter into reservoir by lining up groove in filter with notch in reservoir. Press firmly for a tight seal. Fill the reservoir with cold tap water. Discard your first three pitchers of filtered water, or use to water plants.
  5. Set up your pitcher’s electronic indicator for use with the Longlast Filter, using the sticker provided.

• How can I track usage when using a non-volumetric pitcher?

  This filter is not currently certified for use in our non-volumetric pitchers. However, it will fit in other Brita® Pitchers and will last for 120 gallons, or about 6 months for the average family.

• How do I know what type of pitcher I have?

  The pitcher name and model number can be found on the dataplate sticker on the bottom of your pitcher

• Why is this filter so light?

  This filter utilizes a different type of filtering media than the Brita® Standard Filter. The proprietary media in Brita® Longlast weighs less.

• How does it last 3x longer?

  The Brita® Longlast filter uses a proprietary pleated media which enables enough surface area to filter 120 gallons.

• Can you show me the differences between the Longlast Filter and the other Brita filters?

  

• How do I know when to change the Longlast filter?

  The Longlast™ filter should be changed every 120 gallons to perform as represented. The sticker provided with the Longlast™ filter can help you track water usage.

• Can I recycle used Longlast Filters at home?

  No, but Brita® Longlast Filters can be recycled through the TerraCycle® program. Visit Brita.com/recycling-filters for more information.

• Does this filter work in non-Brita pitchers?

  Although this filter may fit into non-Brita pitchers, it is only certified for contaminate reduction in the following Brita Pitcher models: Space Saver (OB21),Amalfi (OB32), Grand Color Series (OB36), Pacifica (OB41), Capri (OB43), Mini Plus(OB44), Marina (OB47), Monterey (OB50), and Wave (OB53).

• Can I use this filter for non-tap water (stream, lake, etc…)?

  No. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection. Individuals requiring water of special microbiological purity should follow the advice of their doctor or local health officials regarding the use and consumption.

• I don’t have a pitcher, I have an Ultramax dispenser, can I use this filter?

  The Brita® Longlast filter will fit in your Ultramax dispenser, but it is not certified for contaminant reduction in this model.

• Can I use this filter in my Amazon Infinity Pitcher?

  No, the Infinity Pitcher is only compatible with Brita Standard Filters at this time.

• How do I use the cling sticker on the Filter Indicator when using a Longlast filter?

  

  1. Place sticker over “Change” or “0% Change Now” so that the far left hole in the sticker sits over the red LED light.
  2. To activate/reset the indicator, press and hold the Rest/Status button for 5 seconds. Red, yellow and green lights will blink simultaneously. Release the Reset/Status button only after the green light blinks three times. This means your indicator has been fully reset and your pitcher is ready to use.
  3. When 40 gallons have been filtered, the red light will blink and the indicator will have to be reset. Be sure to shift the sticker left so the “Reset 2” (middle) hole sits over the red LED.
  4. Repeat step 2 to reset your indicator. You are now ready to track gallons 41–80.
  5. When the red light blinks again, shift the sticker to the left so that the Reset 3 “Change When Red” hole sits over the LED light. Reset the indicator by repeating step 2.
  6. You are now ready to track gallons 81–120. When 0% of the filter life remains (120 gallons filtered), the red light will blink, indicating that your filter should be replaced.

• Why do some filters look different?

  We recently added new filter models to our lineup. While Brita® Standard Filters are white in color, Brita® Longlast Filters are blue. Brita® Longlast and Brita® Standard Filters fit all Brita® Pitchers, except for Brita® Stream™ Pitchers, which require a gray Stream™ Filter.

• What is the shelf life of a Brita® Longlast™ Filter?

  The shelf life of an unused, packaged filter is indefinite. Filters should be kept in the sealed Brita® bag and stored in a cool, dry place until you’re ready to use them.

• Recycling

  What can I send in through this program?

  You may send in the following types of waste through this program:

  1. Brita® pitchers
  2. Brita® bottles
  3. All types of Brita® filters
  4. Brita® faucet filtration systems
  5. Brita® filter packaging
  6. Brita® dispensers

• Can I only collect Brita®-branded packaging?

  Yes, please only send in Brita® products and packaging through this program. Please refer to the accepted waste for the types of waste that are accepted.

• Does my shipment have to weigh a certain amount before I can send it in?

  Please collect a minimum of 5 pounds of used Brita products before shipping (5 lbs ~ 17 water filters). Keep in mind, you can also recycle other Brita products such as pitchers and bottled to help you reach the minimum. While we will still accept smaller shipments, we are encouraging you to please hold off on shipping us your used Brita products until you have collected the minimum of 5 pounds because it decreases the environmental impact of transportation from this program. If you consider the number of shipments we receive on a regular basis, you will realize that this small change can make a substantial difference. Together, we can make this program an even bigger win for the environment!

• Do I need to clean the waste before I send it in?

  No, you do not need to clean the waste before sending it in. However, please remember that UPS will not accept dripping packages, so make sure your waste is dry prior to shipping.

• Who is your recycling partner?

  We work with TerraCycle, an award-winning and globally recognized company based out of the United States. TerraCycle is Eliminating the Idea of Waste® by recycling the “non-recyclable.” Whether it’s coffee capsules from your home, pens from school or plastic gloves from a manufacturing facility, TerraCycle can collect and recycle almost any form of waste. We’ve partnered with them to provide our consumers with a recycling solution for our product.

• How do I ship my Brita® filters and packaging?

  Remember to please collect a minimum of 5 pounds of used Brita products before shipping (5 lbs ~ 17 water filters). Simply sign into your Brita account and complete the shipping label request form found on the Brita Recycling page. You will then receive an email containing your unique UPS shipping label. All you have to do then is fill up a box or bag, affix the label, and drop it off at any UPS location.

• What will TerraCycle do with the Brita® filters and packaging?

  Once collected, the Brita® products and packaging are separated by composition and shredded to make new recycled products.