How To Use Your Filters

Brita® Filter FAQs

  • Replacement Filters

    What are micron ratings and why doesn’t Brita have them?

    A micron rating is a measurement for quantifying the ability of a filter to remove contaminants of a particular size. Brita® filters use technology that cannot be effectively measured with a micron rating.

    Brita® filters are not intended to purify water. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection. Individuals requiring water of special microbiological purity should follow the advice of their doctor or local health officials regarding the use and consumption of their tap water and Brita® filtered water.

  • How do Brita® Bottle filters remove substances from tap water?

    The standard Brita® filters have a sieve and bottom filter mesh that screen out larger particulate matter from the water. Activated carbon granules act like a sponge. An Ion Exchange Resin acts like a magnet to attract and hold the contaminants.

    Brita® Stream™ filters have a dual-layer innovative carbon form that provides a large surface area to act like a sponge to adsorb contaminants.

    Brita® Longlast filters have a patented pleated media embedded with proprietary active filtering agents that provides a large surface area to reduce contaminates for 120 gallons of water.

    And the Brita® bottle filter removes substances by passing the water through a carbon filter element designed to remove specific substances under low pressure. The bottle filter contains a proprietary blend of activated carbon and a binder that holds all the ingredients together. Water passes through a porous filter where chlorine (taste and odor) is adsorbed and broken down on the surface of the activated carbon.

    Lastly, the Brita® faucet mount filter uses water pressure to force water through a small carbon block and nonwoven. The nonwoven removes sediment and the block structure removes smaller contaminants including cyst. Water contact with the carbon block allows for the adsorption and trapping of contaminants.

  • How do I use the cling sticker on the Filter Indicator when using a Longlast filter?

    1. Place sticker over “Change” or “0% Change Now” so that the far left hole in the sticker sits over the red LED light.
    2. To activate/reset the indicator, press and hold the Rest/Status button for 5 seconds. Red, yellow and green lights will blink simultaneously. Release the Reset/Status button only after the green light blinks three times. This means your indicator has been fully reset and your pitcher is ready to use.
    3. When 40 gallons have been filtered, the red light will blink and the indicator will have to be reset. Be sure to shift the sticker left so the “Reset 2” (middle) hole sits over the red LED.
    4. Repeat step 2 to reset your indicator. You are now ready to track gallons 41–80.
    5. When the red light blinks again, shift the sticker to the left so that the Reset 3 “Change When Red” hole sits over the LED light. Reset the indicator by repeating step 2.
    6. You are now ready to track gallons 81–120. When 0% of the filter life remains (120 gallons filtered), the red light will blink, indicating that your filter should be replaced.

  • How do I reset my electronic/volumetric filter indicator?

    To activate/reset the indicator, press the RESET/STATUS button and hold down while all 3 lights blink simultaneously. Release the RESET/STATUS button only after the green light blinks three times on its own. Note: If you have a dual-mode indicator, release the STATUS button only when the green light has blinked 3 times by the filter mode you are using.

  • How do I prepare and change the filter in my Brita® products?

    You’re just a few simple steps from enjoying great-tasting Brita® filtered water.

    Brita Pitchers and Dispenser Filters:

    1. Wash hands, then remove filter from bag.
    2. Hand-wash pitcher system periodically with a mild detergent (no abrasive cleaners). Rinse well. Do not wash in dishwasher.
    3. Brita® standard filters require a 15-second rinse prior to insertion. (Brita® Longlast™ does not require this.)
    4. Insert filter into reservoir by lining up groove in filter with notch in reservoir. Press firmly for a tight seal. Fill the reservoir with cold tap water. Discard your first three pitchers of filtered water, or use to water plants.
    5. Set up your pitcher’s electronic indicator. If using a blue Longlast filter follow enclosed instructions using the sticker provided.

    Stream Brita Pitcher and Filters:

    1. Flush your new Brita Stream filter with cold water for 15 seconds.
    2. Insert filter into filter cage with blue ring facing up. Press filter until it clicks.
    3. Install filter cage onto lid with a firm twist.
    4. Activate electronic indicator. Fill pitcher and enjoy great-tasting water.

    Brita® Bottle Filters:

    • Sport Bottles:
      1. Remove filter from filter housing.
      2. Push new filter firmly into housing.
      3. Unscrew cap and fill bottle with cold tap water. Tighten cap firmly.
      4. Squeeze one full bottle of water through the filter to activate before use.
    • Hard Sided Bottles:
      1. Rinse filter under running water for 15 seconds.
      2. Place new filter into housing and press down firmly until filter is flush with straw.
      3. Align lid and straw in unlocked position, then rotate straw to lock.

    Brita Faucet Filters:

    1. Wash hands with soap and water, then remove Brita® filter from bag.
    2. Flush Brita® Faucet system for 5 minutes to activate the filter and remove any carbon. 
    3. The 100-gallon Brita® filter life begins after the flushing process.

  • How often should I change my filter?

    It's important to change your filter regularly to maintain optimum performance. Users with hard water should increase frequency of filter changes. Activate your electronic filter change indicator or cling calendar when you install a new filter to help you keep track of your usage.

    Brita® Pitchers and Dispensers:

    Filter replacement depends on filter and pitcher type.

    • Brita® Standard (White) Filter: every 40 gallons (about 2 months)
    • Brita® Longlast (Blue) Filter: every 120 gallons (about 6 months)
    • Brita® Stream (Gray) Filter: every 40 gallons (about 2 months)
    • Brita® Water Bottles: Replace filter every 40 gallons (about 2 months)
    • Brita® Faucet Water Filter Systems: Model OPFF-100: Replace filter every 94 gallons or 3 months. Model SAFF-100: Replace filter every 100 gallons or 4 months. Model FF-100: Replace filter every 100 gallons or 4 months.

  • What happens if I fill the reservoir above the Max Fill line?

    Avoid filling above the MAX FILL line. The purpose of this line is to help you avoid overfilling the reservoir, which can cause water to spill into the handle and leak out of the pitcher.

  • How do I attach my Brita® Faucet Filtration System?

    1. Support the bottom of the filter system with one hand.
    2. Align the insert groove on the lower part of the cartridge with the Filter
    Replacement Indicator at the front of the filter cup.
    3. Insert the filter cartridge into the filter cup until a “click” is heard. Do not force the filter cartridge into the system base. Inserting the new filter cartridge automatically resets and activates the electronic Filter Replacement Indicator.
    4. A green signal will flash, indicating that the filter is engaged.

  • Where can I find product support information for my Infinity Pitcher?

    You can find answers to frequently asked questions on the Pitcher Support page. If you don’t find the information you need, send us an email or call 1-800-24-BRITA Monday–Friday 9 a.m–5:30 p.m. EST.

  • Where can I buy a Brita® Filter?

    Please see our complete list of retailers, or purchase online.

  • What does Brita remove from tap water?

    All Brita filters reduce contaminants found in tap water, including chlorine taste and odor. Some of our filters also remove copper, cadmium, zinc, mercury, even lead. Substances reduced may not be in all users’ water. Brita® filters keep a healthy level of fluoride, a water additive that promotes strong teeth.*

    *Applies to fluoridated municipal tap water.

  • Why does the water flow differently through different filters?

    The Longlast Filter utilizes a different type of filtration technology that requires water to flow through the sides of the filter, instead of the bottom. The Stream™ Filter is designed to filter water as you pour  it’s our fastest pitcher filter yet.

  • Why do some filters look different?

    We recently added new filter models to our lineup. While Brita® Standard Filters are white in color, Brita® Longlast Filters are blue. Brita® Longlast and Brita® Standard Filters fit all Brita® Pitchers, except for Brita® Stream™ Pitchers, which require a gray Stream™ Filter.

  • How do I identify different types of pitcher filters?

    You can determine a filter type by its color:

    • White=Brita® Standard
    • Blue=Brita® Longlast
    • Gray=Brita® Stream™

  • How do I read my electronic/volumetric filter indicator?

    Basic Brita® Faucet Filtration System: MODEL OPFF-100, Model SAFF-100

    • Green: Filter is working.
    • ½ Red ½ Green: Replace filter soon.
    • Red: Replace filter now.

    Complete Faucet Filtration System with Advanced Features: MODEL FF-100

    • Flashing Green: Filter is working.
    • Flashing Amber: Replace filter soon.
    • Flashing Red: Replace filter now.

  • What pitchers is my filter compatible with?

    The white Brita® Standard Filters are compatible with all standard Brita® pitchers except Stream™.

    The blue Brita® Longlast filters will fit with all Brita® Systems except Brita® Stream™ and Brita® Infinity, but is only certified at this time with our 9 Volumetric fill models: Space Saver (OB21), Amalfi (OB32), Grand Color Series (OB36), Pacifica (OB41), Capri (OB43), Mini Plus (OB44), Marina (OB47), Monterey (OB50), Wave (OB53).

    And the gray Brita® Stream™ filters are exclusively for the Filter-As-You-Pour™ Brita® Stream™ pitchers.

  • What does it mean to be certified?

    A “Certified” Brita product means it has been tested by an accredited third party to meet the performance set by NSF/ANSI Standards.

  • Care & Maintenance

    How do I clean my Brita® Faucet Filter?

    If your faucet system hasn’t been used for several days, wet and reactivate the system’s filter by running water through the filter for 30 seconds.

  • What should I avoid with my Brita® Water Bottle Filter?

    Hot water:

    • Don’t filter water that is over 100°F/38°C. Hot water may release some contaminants from your tap water and can severely diminish the system’s filtration abilities. If this happens, you should replace your filter.
    Well water:
    • Don’t fill your Brita® Filtration Bottle with well water that isn’t regularly tested to be microbiologically safe. Filters are designed for use only with municipally treated tapwater or well water that is regularly tested.

  • What should I do if my product breaks or cracks?

    Although they’re built to last, Brita® products can crack or break. The good news is that Brita® can send you the replacement part you need, including pitcher lids,reservoirs and bodies, as covered under your Brita® warranty, Please call a customer service representative at 1-800-24-BRITA for information.

  • Can I recycle my Brita?

    Yes. Brita has partnered with TerraCycle® to create a free recycling program for Brita® pitchers, dispensers, bottles, faucet systems, filters and filter packaging. Visit the TerraCycle Brita Recycling Program page to get started, and give your old Brita® products a new life.

  • What are the black specks in the reservoir of my Brita® Pitcher or Dispenser?

    Seeing carbon particles in the pitcher or dispenser after several weeks of use is normal with our older filters. Our new filters are designed to eliminate black flecks in your water.

  • Manuals & Warranties

    Where can I download a product manual?
  • Is my Brita under warranty?

    We offer a 30-day, unconditional, 100% money-back guarantee on all Brita® Pitchers, Faucet Filter Systems, Water Bottles and Filters. Call 1-800-24-BRITA (US) or 1-800-387-6940 (Canada) for customer assistance.

    Brita® Faucet Filtration System Warranty
    Model OPFF-100

    Brita LP (Warrantor) warrants your Brita® Faucet Filtration System with Advanced Features (Model FF-100 and SAFF-100) for one year from the date of purchase (except for the filter cartridge, which is warranted for 30 days) against all defects in materials and workmanship, when used in compliance with the user’s guide. If for any reason the product proves to be defective within one year from the date of purchase, call Brita Consumer Services at 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada), or ship the unit to the address below and the unit will be repaired or replaced without charge. Please package your unit carefully to avoid damage in transit.

    This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. The Warrantor assumes no responsibility for incidental or consequential damages; for damages arising out of misuse of the product or the use of any unauthorized attachment; or for damages resulting from the use of the product with a defective water faucet. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

    Should service be required during or after the warranty period, or should you have any questions regarding how to use your Brita® product, please call Brita Consumer Services at 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada) Monday through Friday between 9:00 a.m. and 5:30 p.m., Eastern Standard Time.

    In U.S.: Brita LP
    1221 Broadway
    Oakland, CA, U.S.A.
    94612-1888

    In Canada: BRITA Canada Corporation
    150 Biscayne Crescent
    Brampton, ON, Canada
    L6W 4V3

    Brita® Faucet Filtration System with Advanced Features
    Model FF-100 and Model SAFF-100) Limited One-year Warranty

    The Brita LP (Warrantor) warrants your BRITA® On Tap Faucet Filter System (FF-100 and SAFF-100) for one year from the date of purchase (except for the filter cartridge which is warranted for 30 days) against all defects in materials and workmanship, when used in compliance with the user’s guide. If for any reason the product proves to be defective within one year from the date of purchase, call BRITA Consumer Services at 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada), or ship the unit to the address below and the unit will be repaired or replaced without charge. Please package your unit carefully to avoid damage in transit.

    This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. The Warrantor assumes no responsibility for incidental or consequential damages; for damages arising out of misuse of the product or the use of any unauthorized attachment; or for damages resulting from the use of the product with a defective water faucet. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

    Should service be required during or after the warranty period, or should you have any questions regarding how to use your Brita® product, please call Brita Consumer Services at 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada) Monday through Friday between 9:00 a.m. and 5:30 p.m., Eastern Standard Time.

    In U.S.: Brita LP
    1221 Broadway
    Oakland, CA, U.S.A.
    94612-1888

    In Canada: BRITA Canada Corporation
    150 Biscayne Crescent
    Brampton, ON, Canada
    L6W 4V3

    Brita® Water Filtration Pitcher, Dispenser & Bottle Warranty
    Limited Warranty: Brita® LP warrants to the consumer that FOR THE PERIOD OF NINETY (90) DAYS from the date of purchase, the BRITA® WATER FILTRATION PITCHER/DISPENSER/BOTTLE, when used strictly in accordance with instructions, has the effects on municipally treated, potable tap water described in the enclosed literature. During this 90-day period, if you discover that any parts of the pitcher or dispenser are damaged or broken, whether due to manufacturing, shipping or accidents while in use, we will replace the parts free of charge by calling 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada). To the extent permitted by local law, this warranty is in lieu of any other warranty, express or implied, including any implied warranty of merchantability or fitness, and precludes any other obligation on the part of the manufacturer, distributor or dealer, including any liability for special, incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. In U.S.: Brita LP, 1221 Broadway, Oakland, CA 94612-1888, 1-800-24-BRITA. In Canada: Brita® LP, 150 Biscayne Crescent, Brampton, ON L6W 4V3, 1-800-387-6940.

  • Brita® Stream Filters

    Can I use a standard filter in a Stream Pitcher?

    No, standard filters are not compatible with Brita® Stream™. Stream Filters attach to the lid of a Stream Pitcher, and feature Filter-As-You-Pour™ Technology.

  • What is the shelf life of a Brita® Stream™ Filter?

    The shelf life of an unused, packaged filter is indefinite. Filters should be kept in the sealed Brita® bag and stored in a cool, dry place until you’re ready to use them.

  • What is Brita® Stream™ and how does it work?

    The new Brita® Stream with Filter-As-You-Pour™ Technology is our fastest water filtering pitcher system ever. Now you can have great tasting water, without the wait. Brita® Stream filters only work with Brita® Stream pitchers.

  • How often should I change my Brita® Stream™ Filter?

    For optimum performance, it's important to change your Brita® Stream™ filter regularly. Keep your great-tasting filtered water flowing by replacing every 40 gallons or approximately every two months. Users with hard water should replace more frequently.

  • How do I prepare and change my Brita® Stream™ Filter?

    1. Flush your new Brita® Stream™ filter with cold water for 15 seconds.
    2. Insert filter into filter cage with blue ring facing up. Press filter until it clicks.
    3. Install filter cage onto lid with a firm twist.
    4. Activate electronic indicator. Fill pitcher and enjoy great-tasting water.

  • How do I set up the filter change indicator on Brita® Stream™?

    Reset your filter change indicator each time you replace your Stream filter. Filter replacement is essential for product to perform as represented.

    1. To reset (or activate) the indicator, press the STATUS button and hold it down for 8 seconds. Red, yellow and green lights will blink simultaneously.
    2. Release the STATUS button when only the green light blinks.
    3. Open the Fill Lid completely and fill the pitcher with water. Close the Fill Lid. If pitcher lid is removed to fill the pitcher, place on a flat surface while filling.
    4. Check filter life status at any time by pressing STATUS button for 1 second. Light will flash green, yellow or red depending on filter life remaining.
    5. The light will also blink after water is poured from the pitcher. A blinking green light indicates that the filter is good.
    6. When 25% of filter life remains (480 pours completed), the yellow light will blink, indicating the filter should be changed SOON. The light will continue to blink yellow through 1% of filter life remaining.

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