How To Use Your Water Bottle

Water Bottle FAQs

  • Replacement Filters

    How do Brita® filters remove substances from tap water?

    The standard Brita® filters have a sieve and bottom filter mesh that screen out larger particulate matter from the water. Activated carbon granules act like a sponge. An Ion Exchange Resin acts like a magnet to attract and hold the contaminants. Brita® Stream™ filters have a dual-layer innovative carbon form that provides a large surface area to act like a sponge to adsorb contaminants. Brita® Longlast filters have a patented pleated media embedded with proprietary active filtering agents that provides a large surface area to reduce contaminates for 120 gallons of water. And the Brita® bottle filter removes substances by passing the water through a carbon filter element designed to remove specific substances under low pressure. The bottle filter contains a proprietary blend of activated carbon and a binder that holds all the ingredients together. Water passes through a porous filter where chlorine (taste and odor) is adsorbed and broken down on the surface of the activated carbon. Lastly, the Brita® faucet mount filter uses water pressure to force water through a small carbon block and nonwoven. The nonwoven removes sediment and the block structure removes smaller contaminants. Water contact with the carbon block allows for the adsorption and trapping of contaminants.

  • Where Can I Buy My Brita® Bottle?

    Please see our complete list of retailers or purchase online.

  • How Often Should I Change My Brita® Water Bottle Filter?

    For your Brita® Water Bottle, replace filters every 40 gallons or every two months whichever comes first.

  • How Do I Prepare And Change The Filter In My Brita® Water Bottle?

    Water Bottle filters don't require soaking.

    SPORT BOTTLES

    1. Remove filter from filter housing.
    2. Push new filter firmly into housing.
    3. Unscrew cap and fill bottle with cold tap water. Tighten cap firmly.
    4. Squeeze one full bottle of water through the filter to activate before use.

    HARD SIDED BOTTLES

    1. Rinse filter under running water for 15 seconds.
    2. Place new filter into housing and press down firmly until filter is flush with straw.
    3. Align lid and straw in unlocked position, then rotate straw to lock.

    Water saving tip: Contain the water during the flushing process and use on household plants so the water isn’t wasted.

  • How often should I change my filter?

    It's important to change your filter regularly to maintain optimum performance. Users with hard water should increase frequency of filter changes. Activate your electronic filter change indicator or cling calendar when you install a new filter to help you keep track of your usage.

    Filter replacement depends on filter and product type.

    • Brita® Standard (White) Filter: every 40 gallons (about 2 months)
    • Brita® Longlast (Blue) Filter: every 120 gallons (about 6 months)
    • Brita® Stream (Gray) Filter: every 40 gallons (about 2 months)
    • Brita® Water Bottles: Replace filter every 40 gallons (about 2 months)
    • Brita® Faucet Water Filter Systems: Model OPFF-100: Replace filter every 94 gallons or 3 months. Model SAFF-100: Replace filter every 100 gallons or 4 months. Model FF-100: Replace filter every 100 gallons or 4 months.

    We are here to help — sign up to receive an email or text reminder when to replace your filter, save money and keep your water tasting great.

  • What does Brita® remove from water?

    The BPA-free Brita® bottle filter reduces chlorine (taste and odor) to deliver great-tasting Brita® filtered water.

  • What is the shelf life of a Brita® Filter?

    The shelf life of an unused, packaged filter is indefinite. Filters should be kept in the sealed Brita® bag and stored in a cool, dry place until you’re ready to use them.

  • Care & Maintenance

    What should I do if my product breaks or cracks?

    Although built to last, Brita® products can crack or break due to a variety of unfortunate circumstances. We stand by our products and offer both a 30-day, unconditional, 100% money-back guarantee and a 1-year warranty in case your Brita gets damaged. Your satisfaction is important to us, whether or not you are within the warranty period. Please don’t ever hesitate to contact us via this page or call 1-800-24-BRITA for support.

  • Can I recycle my Brita® products?

    Yes Brita has partnered with TerraCycle® to create a free recycling program for Brita® pitchers, dispensers, bottles, faucet systems, filters and filter packaging. Visit the Brita Recycling page to get started, and give your old Brita® products a new life. Be sure to sign up with Brita Rewards so you can rack up points for recycling. Simply complete the form on the recycling page, and your free shipping label will be emailed to you. Make sure your waste is dry prior to shipping, pack them in a box, mail and we’ll take it from there. (Tip, you might want to place the Brita® products you’re shipping in a garbage liner or trash bag.) If you have further questions about recycling or shipping labels, please contact Customer Service and we’ll be happy to assist you.

  • Is my Brita BPA-free?

    Yes, all Brita pitchers, bottles, faucet mounts, dispensers and filters are BPA-free.

  • How Do I Clean My Brita® Water Bottle?

    Brita® bottles are dishwasher safe. Follow these instructions:

    • Remove the filter before cleaning your Brita® Water Bottle.
    • All plastic components (bottle, cap, mouth-piece) can be washed in the dishwasher (top rack only) or by hand with a mild soap.

  • Manuals & Warranties

    Is my Brita under warranty?

    We offer a 30-day, unconditional, 100% money-back guarantee on all Brita® Pitchers, Faucet Filter Systems, Water Bottles and Filters. If you’re having a problem with a Brita® Pitcher, Brita® Faucet or Brita® Bottle Filter, we’ve got you covered. Call 1-800-24-BRITA (US) or 1-800-387-6940 (Canada) for customer assistance.

    Brita® Water Filtration Pitcher, Dispenser & Bottle Warranty
    Limited Warranty: Brita® LP warrants to the consumer that FOR THE PERIOD OF NINETY (90) DAYS from the date of purchase, the BRITA® WATER FILTRATION PITCHER/DISPENSER/BOTTLE, when used strictly in accordance with instructions, has the effects on municipally treated, potable tap water described in the enclosed literature. During this 90-day period, if you discover that any parts of the pitcher or dispenser are damaged or broken, whether due to manufacturing, shipping or accidents while in use, we will replace the parts free of charge by calling 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada). To the extent permitted by local law, this warranty is in lieu of any other warranty, express or implied, including any implied warranty of merchantability or fitness, and precludes any other obligation on the part of the manufacturer, distributor or dealer, including any liability for special, incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. In U.S.: Brita LP, 1221 Broadway, Oakland, CA 94612-1888, 1-800-24-BRITA. In Canada: Brita® LP, 150 Biscayne Crescent, Brampton, ON L6W 4V3, 1-800-387-6940.

  • Where Can I Download A Bottle Product Manual?
  • Recycling

    What can I send in through this program?

    You may send in the following types of waste through this program:

    1. Brita® pitchers
    2. Brita® bottles
    3. All types of Brita® filters
    4. Brita® faucet filtration systems
    5. Brita® filter packaging
    6. Brita® dispensers

  • Can I only collect Brita®-branded packaging?

    Yes, please only send in Brita® products and packaging through this program. Please refer to the accepted waste for the types of waste that are accepted.

  • Does my shipment have to weigh a certain amount before I can send it in?

    Please collect a minimum of 5 pounds of used Brita products before shipping (5 lbs ~ 17 water filters). Keep in mind, you can also recycle other Brita products such as pitchers and bottled to help you reach the minimum. While we will still accept smaller shipments, we are encouraging you to please hold off on shipping us your used Brita products until you have collected the minimum of 5 pounds because it decreases the environmental impact of transportation from this program. If you consider the number of shipments we receive on a regular basis, you will realize that this small change can make a substantial difference. Together, we can make this program an even bigger win for the environment!

  • Do I need to clean the waste before I send it in?

    No, you do not need to clean the waste before sending it in. However, please remember that UPS will not accept dripping packages, so make sure your waste is dry prior to shipping.

  • Who is your recycling partner?

    We work with TerraCycle, an award-winning and globally recognized company based out of the United States. TerraCycle is Eliminating the Idea of Waste® by recycling the “non-recyclable.” Whether it’s coffee capsules from your home, pens from school or plastic gloves from a manufacturing facility, TerraCycle can collect and recycle almost any form of waste. We’ve partnered with them to provide our consumers with a recycling solution for our product.

  • How do I ship my Brita® filters and packaging?

    Remember to please collect a minimum of 5 pounds of used Brita products before shipping (5 lbs ~ 17 water filters). Simply sign into your Brita account and complete the shipping label request form found on the Brita Recycling page. You will then receive an email containing your unique UPS shipping label. All you have to do then is fill up a box or bag, affix the label, and drop it off at any UPS location. Please note, TerraCycle Recycling programs are open to all U.S. States EXCEPT for Alaska and Hawaii. We apologize for the inconvenience and hope to have programs running in those states at some point in the future.

  • What will TerraCycle do with the Brita® filters and packaging?

    Once collected, the Brita® products and packaging are separated by composition and shredded to make new recycled products.

H2O is even better with

Brita Rewards

Earn points for Brita® purchases and activities, then redeem them for gear, sweepstakes entries and more. You’ll get an instant $2 coupon just for joining.
*The Brita® Rewards Loyalty Program is open only to legal residents of the 50 US/DC who are 18 years of age or older. Limited quantity of rewards available while supplies last. Click here for full terms and conditions. Void where prohibited. Sponsor: The Clorox Services Company, 1221 Broadway, Oakland, CA 94612. Sponsor reserves the right to change or discontinue this program at any time.