How To Use Your Water Bottle

Water Bottle FAQs

  • Replacement Filters

    What Does Brita® Remove From The Water?

    The BPA-free Brita® bottle filter reduces chlorine (taste and odor) to deliver great-tasting Brita® filtered water. *Substances reduced may not be in all users water. BRT_Impurities-Removal-Chart_Final-with-Dispenser

  • Which filters do I use for my Brita pitcher?

    The latest pitcher and dispenser filters are compatible with all Brita pitchers and dispenser models.

  • How do I separate the reservoir from the pitcher body?

    You may need to remove the filter in order to remove the reservoir so you can grip the center of the reservoir using the space where the filter normally sits. The reservoir is easier to remove when dry. Note you may need to twist the reservoir slightly to loosen before lifting up.

  • What is the difference between an electronic indicator (also known as a volumetric pour indicator) and the volumetric fill filter change indicator?

    The electronic or volumetric pour filter change indicator measures the number of pours out of the pitcher, while the volumetric fill indicator measures the number of times you fill water into the reservoir. Learn how to reset and read your indicator here [link to how do I read/reset indicator].

  • How do I know what kind of filter change indicator is on my pitcher?

    Grand, Pacifica, Monterey, Wave, Capri, Space Saver and Marina pitchers have Electronic or Volumetric Fill Indicators. Look for the sticker at the bottom of your pitcher for your model name. All other models have Volumetric pour filter change indicators.

  • How do I read and reset my filter change indicator?

      The filter change indicator is designed to make it easy to know when it’s time to replace your filter. A green blinking light indicates that the filter is good. A yellow light indicates the filter should be replaced soon, while a red light blink indicates the filter should be replaced. Filter performance is not certified after 40 gallons. Changing your filter regularly helps ensure you have healthier*, great-tasting water. * Certified to reduce copper. Substances reduced may not be in all users’ water. Reset your filter change indicator each time you replace your filter: 1) To reset, press the “RESET” button (on some models called the “STATUS” button) below the lights on the indicator 2) Release the button when the green light blinks 3) Open the Fill Lid completely. ALWAYS fill the reservoir with water all the way to the provided “Max Fill” line. Close the Fill Lid. Note, the “max fill” line is on the Volumetric fill models only 4) On the Electronic or Volumetric fill models, the indicator light will blink after every time you fill the reservoir and close the Fill Lid. On volumetric pour models the indicator light will blink after every time you pour from the pitcher. 5) After 100% of filter life is used (40 gallons), the red light will blink, indicating the filter should be replaced. Replace the filter and reset the indicator (see step 1).
    46902_BRT_FilterChangeIndicator_V1[2]  

  • How Often Should I Change My Brita® Filter?

    For optimum performance of your Brita® product, it's important to change your Brita® filter on a regular basis. Keep the fresh, great-tasting filtered water flowing by replacing your filter every 40 gallons or approximately every two months. Users with hard water should increase filter changes.  

  • What Is The Shelf Life Of The Brita® Filter?

    The shelf life of an unused, packaged filter is indefinite. Filters should be kept in the sealed Brita® bag and stored in a cool, dry place until you’re ready to use them.

  • Where Can I Buy My Brita® Bottle?

    Please see our complete list of retailers or purchase online.

  • How Often Should I Change My Brita® Water Bottle Filter?

    For your Brita® Water Bottle, replace filters every 40 gallons or every two months whichever comes first.

  • How Do I Prepare And Change The Filter In My Brita® Water Bottle?

    Water Bottle filters don't require soaking.

    SPORT BOTTLES

    1. Remove filter from filter housing.
    2. Push new filter firmly into housing.
    3. Unscrew cap and fill bottle with cold tap water. Tighten cap firmly.
    4. Squeeze one full bottle of water through the filter to activate before use.

    HARD SIDED BOTTLES

    1. Rinse filter under running water for 15 seconds.
    2. Place new filter into housing and press down firmly until filter is flush with straw.
    3. Align lid and straw in unlocked position, then rotate straw to lock.

    Water saving tip: Contain the water during the flushing process and use on household plants so the water isn’t wasted.

  • How Do I Prepare And Change The Filter In My Brita® Pitcher?

    Our advanced Pitcher Filters no longer require pre-soak.

    1. Flush filter with cold water for 15 seconds.
    2. Insert filter into reservoir by lining up groove in filter with notch in reservoir (you’ll notice that one is longer than the other. Press firmly to ensure a tight seal.
    3. Add cold tap water. Discard your first 3 pitchers of filter water, or use this water for plants. It is normal for carbon dust to appear in your first fillings.
    4. Replace filter every 40 gallons or two months.

  • Care & Maintenance

    Can I recycle my Brita?

    Yes Brita® has partnered with TerraCycle® to create a free recycling program for Brita® pitchers, dispensers, bottles, faucet systems, all filters, and filter packaging, as well as a fundraising opportunity for participants. Give all of your old Brita® products a new life and feel good about refreshing your pitcher, bottle, or any Brita® product! For those already signed up in the program, we are now asking that you collect 2 lbs. of Brita® products to earn the TerraCycle® point donation. By encouraging larger shipments, we can help reduce fuel costs and create an even smaller environmental footprint. Once you’ve collected your recycling, allow each item to dry thoroughly before placing in a trash bag and packing in a box. Simply print your free shipping label from TerraCycle® program page and ship.

    For those new to the program, click the Sign Up Now button on the TerraCycle® program page and you can begin shipping in your Brita products following the steps above.”

  • Are Brita parts dishwasher safe?

    Brita pitchers are not dishwasher safe. Hand-wash pitcher/dispenser, lid and reservoir periodically with a mild detergent. Do not wash in dishwasher. Do not use abrasive cleaners. Rinse well. TIP: For best results cleaning chrome pitcher lids, wipe with a soft sponge soaked in a solution of one teaspoon of vinegar in a cup of water. For Pattern Series Pitchers, if water gets trapped under sleeve, let pitcher air dry upside-down at room temperature.

  • Is my Brita BPA free?

    Yes, all Brita pitchers, bottles, faucet mounts, dispensers and filters are BPA-free.

  • What Should I Do If My Product Cracks Or Breaks?

    Although built to last, Brita® products can crack or break due to a variety of unfortunate circumstances. The good news is that Brita® can send you the replacement part you need should your water filtration system parts crack or break. In fact, some parts may be covered under your Brita® warranty. Brita® can replace the following types of parts for your Pitcher:

    • Lids
    • Reservoirs
    • Pitcher bodies

    Please call a customer service representative at 1-800-24-BRITA for further support.

  • How Do I Clean My Brita® Water Bottle?

    Brita® bottles are dishwasher safe. Follow these instructions:

    • Remove the filter before cleaning your Brita® Water Bottle.
    • All plastic components (bottle, cap, mouth-piece) can be washed in the dishwasher (top rack only) or by hand with a mild soap.

  • Are There Things I Should Avoid With My Brita® Water Bottle Filter?

    Hot water:

    • Don’t filter water that is over 100°F/38°C. Hot water may release some contaminants that could be found in your tap water.
    • Running hot water through the unit can severely diminish the system’s filtration abilities. If this happens, you should replace your Brita® faucet filter to ensure you enjoy all of Brita®’s filtration benefits.
    Well water:
    • Don’t fill your Brita® Filtration Bottle with well water that isn’t regularly tested to be microbiologically safe.
    • This filter is intended to be used only with municipally treated tap water or well water that is regularly tested.

  • Manuals & Warranties

    Is My Brita Under Warranty?

    We offer a 30-day, unconditional, 100% money-back guarantee on all Brita® Pitchers, Faucet Filter Systems, Water Bottles and Filters. If you’re having a problem with a Brita® Pitcher, Brita® Faucet or Brita® Bottle Filter, we’ve got you covered. Call 1-800-24-BRITA (US) or 1-800-387-6940 (Canada) for customer assistance.

  • Brita® Water Filtration Pitcher, Dispenser & Bottle Warranty

    Limited Warranty: Brita® LP warrants to the consumer that FOR THE PERIOD OF NINETY (90) DAYS from the date of purchase, the BRITA® WATER FILTRATION PITCHER/DISPENSER/BOTTLE, when used strictly in accordance with instructions, has the effects on municipally treated, potable tap water described in the enclosed literature. During this 90-day period, if you discover that any parts of the pitcher or dispenser are damaged or broken, whether due to manufacturing, shipping or accidents while in use, we will replace the parts free of charge by calling 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada). To the extent permitted by local law, this warranty is in lieu of any other warranty, express or implied, including any implied warranty of merchantability or fitness, and precludes any other obligation on the part of the manufacturer, distributor or dealer, including any liability for special, incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. In U.S.: Brita LP, 1221 Broadway, Oakland, CA 94612-1888, 1-800-24-BRITA. In Canada: Brita® LP, 150 Biscayne Crescent, Brampton, ON L6W 4V3, 1-800-387-6940

  • Where Can I Download A Bottle Product Manual?

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