How To Use Your Dispenser

Dispenser FAQs

  • Replacement Filters

    What does Brita remove from tap water

    The Brita Dispenser reduces contaminants found in tap water including chlorine (taste and order), copper, cadmium, zinc and mercury to deliver great-tasting Brita filtered water. Substances reduced may not be in all users water. The Brita Dispenser does not remove fluoride; teeth benefit from fluoride when they are exposed to a tiny yet regular supply of fluoride.

  • How often should I change my filter?

    It's important to change your filter regularly to maintain optimum performance. Users with hard water should increase frequency of filter changes. Activate your electronic filter change indicator or cling calendar when you install a new filter to help you keep track of your usage.

    Brita® Pitchers and Dispensers:

    Filter replacement depends on filter and pitcher type.

    • Brita® Standard (White) Filter: every 40 gallons (about 2 months)
    • Brita® Longlast (Blue) Filter: every 120 gallons (about 6 months)
    • Brita® Stream (Gray) Filter: every 40 gallons (about 2 months)
    • Brita® Water Bottles: Replace filter every 40 gallons (about 2 months)
    • Brita® Faucet Water Filter Systems: Model OPFF-100: Replace filter every 94 gallons or 3 months. Model SAFF-100: Replace filter every 100 gallons or 4 months. Model FF-100: Replace filter every 100 gallons or 4 months.

  • Care & Maintenance

    Is my Brita BPA-free?

    Yes, all Brita pitchers, bottles, faucet mounts, dispensers and filters are BPA-free.

  • What are the black specks in the reservoir of my Brita® Pitcher?

    Seeing carbon particles in the pitcher after several weeks of use is normal with our older filters.

  • Where Can I Buy My Brita® Dispenser?

    Please see our complete list of retailers or purchase online.

  • How Do I Prepare And Change The Filter In My Brita® Dispenser?

    Just a few simple steps and you're on your way to enjoying healthier, great-tasting water with your Brita® Dispenser – no more need to soak! Brita® Dispenser Filters (no need to soak)

    • Wash hands with soap and water, then remove Brita® filter from bag.
    • Handwash Brita® Dispenser, lid and reservoir with mild detergent.
    • Hold Brita filter upright under cold, running tap water for a few seconds.
    • Line up the Brita® filter groove with reservoir notch, and insert.
    • Press firmly to ensure a tight seal.
    • Discard (or water plants with) first 2-3 of filtered water.

  • How Do I Clean My Brita® Dispenser?

    Brita® Dispensers are very low maintenance when it comes to upkeep and care. Simply handwash the lid and reservoir with a mild detergent.

  • What Are The Black Specks In The Reservoir Of My Brita® Dispenser?

    Seeing carbon particles in the dispenser after several weeks of use is normal with our older filters Check out our new & improved, Advanced Filter that has no more black flecks in your water here.

  • Manuals & Warranties

    Is my Brita under warranty?

    We offer a 30-day, unconditional, 100% money-back guarantee on all Brita® Pitchers, Faucet Filter Systems, Water Bottles and Filters. If you’re having a problem with a Brita® Pitcher, Brita® Faucet or Brita® Bottle Filter, we’ve got you covered. Call 1-800-24-BRITA (US) or 1-800-387-6940 (Canada) for customer assistance.

    Brita® Water Filtration Pitcher, Dispenser & Bottle Warranty
    Limited Warranty: Brita® LP warrants to the consumer that FOR THE PERIOD OF NINETY (90) DAYS from the date of purchase, the BRITA® WATER FILTRATION PITCHER/DISPENSER/BOTTLE, when used strictly in accordance with instructions, has the effects on municipally treated, potable tap water described in the enclosed literature. During this 90-day period, if you discover that any parts of the pitcher or dispenser are damaged or broken, whether due to manufacturing, shipping or accidents while in use, we will replace the parts free of charge by calling 1-800-24-BRITA (U.S.) or 1-800-387-6940 (Canada). To the extent permitted by local law, this warranty is in lieu of any other warranty, express or implied, including any implied warranty of merchantability or fitness, and precludes any other obligation on the part of the manufacturer, distributor or dealer, including any liability for special, incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. In U.S.: Brita LP, 1221 Broadway, Oakland, CA 94612-1888, 1-800-24-BRITA. In Canada: Brita® LP, 150 Biscayne Crescent, Brampton, ON L6W 4V3, 1-800-387-6940.

  • Where Can I Download A Dispenser Product Manual?

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