How To Use Your Pitcher

Pitcher FAQs

  • Replacement Filters

    What does Brita® reduce from tap water?

    All Brita® Filters reduce substances found in tap water, including chlorine taste and odor, for better- tasting water. Some of our filters also reduce the health contaminants copper, cadmium, mercury and lead. Substances that Brita® products filter may not be in all users’ water. Also, Brita® Filters ensure a healthy level of fluoride (water additive that promotes strong teeth) is left in the water.*

    *Applies to fluoridated municipal tap water.

    Here’s What Brita®
    Reduces or Removes
    from Tap Water

    Pitcher & Dispenser Filters
    Longlast Standard
    Stream Pitcher
    Filters
    Bottle
    Filters
    Faucet
    Filters
    Chlorine (Taste & Odor) Yes Yes Yes Yes Yes
    Lead Yes Yes
    Mercury Yes* Yes
    Cadmium Yes Yes
    Benzene Yes Yes
    Asbestos Yes Yes
    Particulates Yes(Class I) Yes(Class VI) Yes(Class VI) Yes(Class I)
    Copper Yes
    Zinc Yes
    1, 2, 4 - Trichlorobenzene Yes Yes
    TTHMs, Giardia, Atrazine, Lindane, and Trichloroethylene (TCE) Yes
    Additional contaminants Yes** Yes**

    Note, Brita® filters keep a healthy level of fluoride, a water additive that promotes strong teeth

    *Valid for the following systems: Ultramax Jet Black (OB24), Space Saver (OB21), Amalfi (OB32), Grand Color Series (OB36), Pacifica (OB41), Capri (OB43), Mini Plus (OB44), Marina (OB47), Monterey (OB50) and Wave (OB53)

    **See our full list of reduction claims with the Longlast Performance Data Sheet and Faucet Mount Performance Data Sheet for models FF-100 and SAFF-100

  • How do I prepare and change the filter in my Brita® Pitcher?

    Standard™ (White) or Longlast® (Blue) Filter:

    1. Flush your filter with cold water for 15 seconds.
    2. Insert the filter into the reservoir by lining up the groove in filter with the  ridge in the pitcher’s reservoir.  Press firmly to ensure a tight seal.
    3. Add cold tap water. Discard your first three containers worth of filtered water. (Or, use it to water plants!) It’s normal for carbon dust to appear in your first few fillings.
    4. Replace filter regularly to maintain optimal performance.


    How to change your Stream® (Grey) Filter:
    1. Flush your new Brita® Stream® Filter with cold water for 15 seconds.
    2. Insert filter into filter cage with blue ring facing up. Press filter until it clicks.
    3. Install filter cage onto lid with a firm twist.
    4. Activate electronic indicator, fill pitcher and enjoy great-tasting water.

  • Why is my Brita Longlast® filtering slowly?

    Longlast® Filters should take, at most, 10–15 minutes to filter the reservoir of water in your pitcher or dispenser. One common cause of slow filtering is high levels of sediment in tap water, which occurs in some U.S. households. Sediment such as sand or rust can quickly clog a filter, affecting a filter’s performance and shortening its lifespan. If your water contains high levels of sediment, consider installing a total home or under-the-sink filtering system from the Brita® Pro line.

    Aeration can also slow filtering. If you experience slow filtering when you fill the reservoir, avoid fully opening your faucet to a full stream. Also, be sure to avoid streaming tap water directly onto the top of a filter. Thanks to recent improvements, our latest Longlast® Filters  successfully filter even highly- aerated water.

  • The lights don’t work on my Filter Life Indicator.

    If you have an LED timer with lights, press firmly and hold the RESET button for 5–10 seconds. The green, yellow and red lights should blink in unison. Do not release the RESET button until the lights stop blinking. If pressing the RESET button is difficult, use a capped ballpoint pen to apply pressure. To test your indicator, pour out a glassful of water. You should see a blinking green light. 

    On older models, press the RESET button firmly for 5 seconds. For newer models, you can press the STATUS button at any time to determine if your indicator is working.

  • What happens if my system springs a leak?

    One possible cause for an apparent leak may be overfilling. Do NOT fill with water past the max fill line on bottles and pitchers. Water can overflow into or over the handle when you pour resulting in what appears to be a reservoir leak.

    We stand by our products and offer a 30-day unconditional 100% money-back guarantee and a 1-year warranty in case your Brita gets damaged. Your satisfaction is important to us, whether or not your Brita® product is under warranty. Visit our Help Page, or call 1-800-24-BRITA or 1-800-387-6940 (Canada) for support.

  • How do I prevent my filter from popping out?

    For a snug fit, find the groove in your Brita® Filter and the ridge in the  reservoir. Line up the groove with the ridge and press down firmly to ensure a tight fit. Watch this set-up video for tips.

  • How do I read and reset my filter change indicator?

    Brita pitchers/dispensers have three different styles of filter change indicators. Look for the image below that matches your indicator type.

    Choose your filter indicator type below for instructions:
    • Pitchers with Max Fill Line
    • Pitchers without Max Fill Line
    • Sticker Filter Indicator
    • The filter change indicator lets you know when it’s time to replace your filter. It activates when the lid is opened for 5–8 seconds (based on size of reservoir) and measures water use by counting the number of times the reservoir is filled*. The green light will blink next to the filter you’ve selected, indicating a fresh filter. The red light will blink when your filter has reached the end of its certified life, indicating that it’s time to replace the filter. See instructions below.

      Setup for Legacy Filters (White):

      1. To reset the indicator, press the STATUS button and hold it down. If using a standard Brita® filter (white in color), hold down the STATUS button for 2 seconds, then release. All lights will blink simultaneously twice, then the green light next to STANDARD FILTER will blink three times. This indicates that the standard filter mode (40 gallons) has been selected.

      2. If you accidentally select the incorrect mode, repeat the step 1 instructions above until you successfully select the mode that correlates with the filter being used.

      3. The indicator light will blink after each time you fill the reservoir and close lid. A blinking green light indicates that your filter is good.

      4. Check filter life status at any time by pressing Status button for 1 second and releasing. The light corresponding to your current filter status will blink for 1 second.

      5. When 0% of the filter life remains, the red light next to REPLACE will blink, indicating that the filter should be replaced. Replace the filter and reset the indicator (see step 1).

      Setup for LongLast Filters (Blue):

      1.To reset the indicator, press the STATUS button and hold it down. If using the a Brita® LONGLAST® filter (blue in color), hold down the STATUS button for 6 seconds. Do not release until the green light next to LONGLAST® FILTER has blinked green three times by itself. This indicates that the LONGLAST® filter mode (120 gallons) has been selected.

      2. If you accidentally select the incorrect mode, repeat the step 1 instructions above until you successfully select the mode that correlates with the filter being used.

      3. The indicator light will blink after each time you fill the reservoir and close lid. A blinking green light indicates that your filter is good.

      4.Check filter life status at any time by pressing Status button for 1 second and releasing. The light corresponding to your current filter status will blink for 1 second.

      When 0% of the filter life remains, the red light next to REPLACE will blink, indicating that the filter should be replaced. Replace the filter and reset the indicator (see step 1).

      Tips for Accurate Tracking:

      • Open the Fill Lid completely. Always fill the reservoir with water all the way to the provided “Max Fill” line. Close the Fill Lid.
      • Only keep the Fill Lid open for more than 5 seconds if you are filling the reservoir with water.*
      • ALWAYS wait until the reservoir is empty before refilling.*

      * Always fill to the max line to ensure accuracy, and open the reservoir lid only when filling with water.

      A note about LAKE PITCHER (Model OB58): The filter change indicator for Lake is activated when you pour, and measures water use based on 8 fl. oz. pours. To fill the Lake Pitcher, place center Fill Lid under faucet and fill the reservoir until the Fill Lid closes. Allow water to filter completely before pouring. The light will blink after water is poured from the pitcher. A blinking green light indicates that the filter is good.

    • The filter change indicator lets you know when it’s time to replace your filter. It is activated each time you pour, and measures water use based on 8 fl. oz. pours. A green blinking light indicates that the filter is good. A yellow light indicates the filter should be replaced soon, while a red light blinking indicates the filter should be replaced. Filter performance is not certified after 40 gallons. Changing your filter regularly helps ensure you have cleaner, great-tasting water.

      Reset your filter change indicator each time you replace your filter:

      1. To reset, press the “RESET” button (on some models called the “STATUS” button) below the lights on the indicator.

      2. Release the button when the green light blinks.

      3. On the Electronic or Volumetric fill models, the indicator light will blink after every time you fill the reservoir and close the Fill Lid. On volumetric pour models the indicator light will blink after every time you pour from the pitcher.

      4. When 0% of the filter life remains, the red light next to REPLACE will blink, indicating that the filter should be replaced. Replace the filter and reset the indicator (see step 1).

      Sticker Filter Indicator instructions:

      The filter change indicator lets you know when it’s time to replace your filter. Timing estimates are based on average household usage*. Changing your filter regularly helps ensure you have cleaner, great-tasting water.

    • The filter change indicator lets you know when it’s time to replace your filter. Timing estimates are based on average household usage*. Changing your filter regularly helps ensure you have cleaner, great-tasting water.

      * For all Pitchers, Dispensers, and Faucet Mount Systems, timing estimates are based on 11glasses per day for the average household. Approximate timing for Brita Water Bottles is based on 64oz per day.

  • How do I use my filter change indicator if I’ve purchased Brita Longlast® Filters?

    Blue Brita Longlast® Filters last up to six months (120 gallons),* three times longer than our Standard™ Filters. If you purchased your Brita® Pitcher or Dispenser before 2019, your filter change indicator may not track Longlast® Filter life. The following questions address how to track Longlast® Filter life for these older models: 

    I have an electronic filter indicator. How do I track my Brita Longlast® Filter life?

    If the electronic filter indicator on your pitcher or dispenser lid looks like the image below, then you’re all set to track Longlast® Filter life. Instructions are in the User Guide. If your electronic filter indicator does not look like the image below, it can only track the filter life of Standard™ Filters, and not Longlast® Filters. To track your filter life, you can sign up for personalized filter change reminder emails so you’ll always know when it’s time to change your filter. 



    I have a sticker filter indicator. How do I track my Brita Longlast® Filter life?

    If your sticker indicator looks like the image below, you’re all set to track Longlast® Filter life. See instructions below.

    If your sticker indicator does not look like the image, it’s an older version. But, you can still use this indicator to track Longlast® Filter life. Place the right side of the sticker on top of the month six months after you change your filter. For example, if you change your filter in January, place the left side of the sticker over “Jan” and place the right side of the sticker diagonally over “June.” Then you’ll know to change your filter in June. To track your filter life, you can also sign up for personalized filter change reminder emails so you’ll always know when it’s time to change your filter.

  • How often should I change my filter?

    It's important to change your filter regularly for optimal performance. If you have hard water, you may need to change filters more often. Use your cling calendar, or activate your electronic filter change indicator, when you install a new filter to help keep track of your usage. Filter replacement depends on filter and product type.

    Pitcher and Dispenser Filters*

    • Brita® Standard (White) Filter: Every 40 gallons (about 2 months)
    • Brita® Longlast® (Blue) Filter: Every 120 gallons (about 6 months)
    • Brita® Stream® (Gray) Filter: Every 40 gallons (about 2 months)


    Bottles† and Faucet Filtration Systems*
    • Brita® Water Bottles: Every 40 gallons (about 2 months)
    • Brita® Faucet Filtration System Model OPFF-100: Ever 94 gallons (about 4 months).
    • Brita® Faucet Filtration System Model SAFF-100: Every 100 gallons (about 4 months).
    • Brita® Faucet Filtration System Model FF-100: Every 100 gallons (about 4 months).


    • Sign up with My Brita™ to receive filter replacement reminders, money-saving offers and exclusive rewards.

      * Time estimates for Pitchers, Dispensers and Faucet Mount Systems are based on 11 glasses per day for an average household.
      † Approximate timing for Brita® Water Bottles is based on 64 ounces per day.

  • Which filters do I use for my Brita® pitcher?

    Brita® Standard Filters and Brita Longlast® Filters are compatible with all Brita® Pitchers and Dispensers, except for Stream® pitchers, which are compatible with Stream® Filters.

  • What is the shelf life of a Brita® Filter?

    The shelf life of an unused, sealed filter is indefinite. Filters should be kept in the sealed Brita® bag and stored in a cool, dry place until you’re ready to use it.

    If the filter is more than a year old, we recommend soaking it for 15 minutes before first use, as filters can dry out. 

  • Where can I buy my Brita® Pitcher?

    Please see our complete list of retailers or purchase online.

  • How do Brita® Filters work?
  • Care & Maintenance

    Can I recycle my Brita® products?

    Yes. Brita partners with TerraCycle® to offer a free recycling program for Brita® Pitchers, Dispensers, Bottles, Faucet Systems, Filters and filter packaging. Visit the Brita Recycling page to get started, and be sure to sign up with My Brita™ to rack up points when you recycle.

    Complete the form on the recycling page, and we’ll provide a free shipping label. Make sure any waste in your Brita products is dry before you pack them in a box and mail. We’ll take it from there. (Tip: Place the Brita® products you’re shipping in a garbage liner or trash bag inside the shipping box.) If you have questions about recycling or shipping labels, please contact Customer Service.

  • How do I clean my Brita® Pitcher?

    Brita® Pitchers are easy to maintain. Hand wash the pitcher/dispenser, lid and reservoir periodically with a mild detergent — never with abrasive cleaners — and rinse well. If water gets trapped under sleeve of a Pattern Series Pitcher, air dry upside down at room temperature. Always remember to remove filters before washing.

    When reassembling your pitcher after cleaning, be sure to correctly re-install your reservoir and lid. The reservoir has a vent hole in the area that holds the filter. Make sure the vent is facing the back of the pitcher. For lids, the Fill Lid feature should be positioned toward the back.

  • How long can I store water in my Brita® Pitcher?

    Store your Brita® Pitcher in a cool, dim place. Don't keep your Brita in bright sunlight, as it can cause algae to grow. Keep your Brita® in the refrigerator if you plan to be away for longer than a couple of days.

  • What are the black specks in the reservoir of my Brita® Pitcher?

    Seeing carbon particles in the pitcher after several weeks of use is normal with our older filters.

  • Is my Brita® BPA-free?

    Yes. All Brita Pitchers, Bottles, Faucet Mounts, Dispensers and Filters are BPA-free.

  • Are Brita® parts dishwasher safe?

    Brita® Pitchers and Dispensers are NOT dishwasher safe. Hand wash the pitcher/dispenser, lid and reservoir periodically with a mild detergent—never with abrasive cleaners—and rinse well. If water gets trapped under the sleeve of a Pattern Series Pitcher, air dry it upside down at room temperature.

    Brita® Bottles except for our Stainless Steel model are dishwasher safe. Always remember to remove filters before washing.

  • What should I do if my Pitcher cracks or breaks?

    Brita® products are designed and built to last, but like anything, they can crack,  break or fail. We stand by our products and offer a 30-day unconditional 100% money-back guarantee and a 1-year warranty in case your Brita gets damaged. Your satisfaction is important to us, whether or not your Brita® product is under warranty. Visit our Help Page, or call 1-800-24-BRITA or 1-800-387-6940 (Canada) for support.

  • Manuals & Warranties

    Is my Brita® under warranty?

    We stand by our products and offer a 30-day unconditional 100% money-back guarantee and a 1-year warranty in case your Brita® gets damaged. Your satisfaction is important to us, whether or not your Brita® product is under warranty. Visit our Help Page, or call 1-800-24-BRITA or 1-800-387-6940 (Canada) for support.

  • Where can I download a Pitcher Product Manual?
  • Stream Pitchers

    What is Brita Stream® and how does it work?

    The new Brita® Stream® with Filter-As-You-Pour™ Technology delivers great-tasting water when you want it. Brita® Stream® Filters only work with Brita® Stream® pitchers and dispensers. To learn more, watch our Stream® video.

  • Can I use a Standard or Longlast Filter in my Stream® Pitcher?

    No. Brita Stream® products only work with Stream® Filters.

  • How often should I change my Brita Stream® Filter?

    For optimum performance, it's important to change your Brita Stream® filter regularly. Keep your great-tasting filtered water flowing by replacing every 40 gallons or approximately every two months. Users with hard water should replace more frequently.

  • How do I prepare and change my Brita Stream® Filter?

    1. Flush your new Brita Stream® filter with cold water for 15 seconds.
    2. Insert filter into filter cage with blue ring facing up. Press filter until it clicks.
    3. Install filter cage onto lid with a firm twist.
    4. Activate electronic indicator. Fill pitcher and enjoy great-tasting water.

  • Recycling

    What can I send in through this program?

    You may send in the following types of waste through our recycling program:

    If you have questions about recycling, please contact Customer Service.

  • Can I only send Brita®-branded packaging?

    Yes. Please only send in Brita® products and packaging through this program. Please refer to “What can I send in through this program” for the types of waste we accept. If you have questions about recycling, please contact Customer Service.

  • Does my shipment have to weigh a certain amount before I can send it in?

    Please collect a minimum of 5 pounds (around 17 water filters) of used Brita® products before shipping. Keep in mind, you can also include other Brita® products such as pitchers and bottles. We will accept smaller shipments, but we encourage you to hold off on shipping used Brita® products until you collect at least 5 pounds. This will decrease the environmental impact of transportation from this program. We receive a large number of shipments, and this small change can make a big difference.

  • Do I need to clean the waste before I send it in?

    No, we don’t require cleaning before sending in your Brita® products for recycling. However, please remember that UPS will not accept dripping packages, so be everything is dry prior to shipping.

  • Who is your recycling partner?

    We’re proud to partner with TerraCycle, an award-winning, globally recognized company based in the U.S., to provide our consumers with recycling services. TerraCycle is Eliminating the Idea of Waste® by recycling the “nonrecyclable.”

  • How do I ship my Brita® filters and packaging?

    Please collect a minimum of 5 pounds of used Brita® products before shipping (5 lbs. is about 17 water filters). Simply sign into your Brita® account and complete the shipping label request form found on the Brita® Recycling page. You’ll  receive an email containing a unique UPS shipping label. Then, fill up a box or bag with used products, affix the label, and drop it off at any UPS location. Please note, TerraCycle Recycling programs are open to all U.S. States EXCEPT Alaska and Hawaii. We apologize for the inconvenience and hope to have programs running in those states soon.

  • What will TerraCycle do with the Brita® filters and packaging?

    Once collected, the Brita® products and packaging are separated by composition and shredded to make new recycled products.

  • I'm having trouble getting my shipping label, what should I do?

    The label email may get stuck in a spam folder, so check your spam or junk folder. The email will come from brigades-no-reply@terracycle.net. Also, please check that all fields are entered correctly in your contact info. If you still don’t receive your label, contact TerraCycle Customer Support at 1-866-967-6766. or customersupport@terracycle.com.