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FAQs
Find quick answers to the most-asked questions.
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General Questions
Where do I enter my promotion code on your website?
What methods of payment do you accept?
How do I track my order?
When can I expect my order?
How does Brita ship products?
Can I cancel or change my order once it is processed?
When will my credit card be charged?
Where can I find a list of my past orders?
I’m not comfortable ordering online. Can I call in my order?
Do you ship internationally?
How do I find your products locally?
Return Policy
What is your return policy?
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I forgot my password. How do I retrieve it?
How do I update personal information for my account?
Can I store frequently used shipping addresses for quicker checkout?
