FAQs
Find quick answers to the most-asked questions.
General Questions
- At Brita, we stand behind our products and quality controls with a 30-day, 100% money-back guarantee. If for any reason you are not satisfied with a Brita product you purchased from Brita or one of our authorized sellers in the United States or Canada, you may request a refund or product replacement within 30 days of the date of purchase by contacting us at 1-800-24-BRITA.
- Your satisfaction is important to us, whether or not you are within the 30-day Guarantee period. Please do not hesitate to contact us via this page https://www.brita.com/support/faqs/warranty/ or call 1-800-24-BRITA for support.