FAQs

Only potable drinking water should be filtered through your Brita® Bottle. Do not filter any other liquids including alcohol, juice, or non-potable water.

The Brita® Bottle Filter, made without BPA, reduces chlorine (taste, odor and particulates) to deliver great-tasting Brita® filtered water.

• Brita® Standard Filters have a sieve and bottom filter mesh that screen out larger particulate matter from the water. Activated carbon granules act like a sponge. An Ion Exchange Resin acts like a magnet to attract and hold the contaminants.
• Brita Stream® Filters have a dual-layer innovative carbon form that provides a large surface area to act like a sponge to adsorb contaminants.
• Brita® Elite Filters have a patented pleated media embedded with proprietary active filtering agents that provides a large surface area to reduce contaminates for 120 gallons of water.
• Brita® Bottle Filters remove substances by passing the water through a carbon filter element designed to remove specific substances under low pressure. The bottle filter contains a proprietary blend of activated carbon and a binder that holds all the ingredients together. Water passes through a porous filter where chlorine (taste and odor) is adsorbed and broken down on the surface of the activated carbon.
• Brita® Faucet Mount Filters use water pressure to force water through a small carbon block and nonwoven. The nonwoven removes sediment and the block structure removes smaller contaminants. Water contact with the carbon block allows for the adsorption and trapping of contaminants.

Purchase online here or check out our complete list of retailers.

For your Brita® Premium Filtering Water Bottle, replace filters every 40 gallons or every two months, whichever comes first.

1. Rinse your Brita® Bottle Filter under a strong stream of water for 15 seconds. Be sure to direct the water through all sides of the filter, including the inside, so it washes out any loose carbon particles (first-time use only).
2. Insert the filter and press until flush with the straw.
3. Align the lid and straw. Twist right to lock.
4. Fill with cold water to the Max Fill line.

There is no Max Fill line on the stainless steel bottle. We recommend that you fill your bottle to a level just below the grooves where the lid screws onto the bottle. This will prevent water from overflowing.

The shelf life of an unused Brita® filter is indefinite as long as its pouch is intact and sealed. However, we do recommend pre-soaking older Original (Standard) filters in water for 15 minutes before using.

The shelf life of an unused, sealed filter is indefinite. Filters should be kept in the sealed Brita® bag and stored in a cool, dry place until you’re ready to use it.

If your Original (Standard) (white) Brita® Filter is more than a year old, we recommend soaking it for 15 minutes before first use.

Our Stainless Steel Premium Filtering Water Bottles should be washed by hand. Remove the filter, and then hand-wash with mild dish soap and rinse well. (Never use abrasive detergents or a dishwasher.)

Our Hard-Sided Plastic Premium Filtering Water Bottles are dishwasher safe (top rack only). Remove the filter and place all plastic components, including the bottle and lid, in the top rack. If you prefer to hand-wash, use mild dish soap and rinse well.

Although built to last, Brita® products can crack or break due to a variety of unfortunate circumstances. We stand by our products and offer both a 30-day, unconditional, 100% money-back guarantee and a 1-year warranty in case your Brita gets damaged. Your satisfaction is important to us, whether or not you are within the warranty period. Please don’t ever hesitate to contact us via this page or call 1-800-24-BRITA for support.

Yes. Brita partners with TerraCycle® to offer a free recycling program for Brita® Pitchers, Dispensers, Bottles, Faucet Systems, Filters and filter packaging. Visit the Brita Recycling page to get started.

Complete the form on the recycling page, and we’ll provide a free shipping label. Make sure any waste in your Brita products is dry before you pack them in a box and mail. We’ll take it from there. (Tip: Place the Brita® products you’re shipping in a garbage liner or trash bag inside the shipping box.) If you have questions about recycling or shipping labels, please contact Customer Service.

Yes. All Brita® pitchers, dispensers, Premium Filtering Water Bottles, Water Filter Faucet Systems and replacement filters are made without BPA.

Yes, avoid the following.

Hot water:

• Don’t fill your Brita® Premium Filtering Water Bottle with water that is over 100°F/38°C. Hot water may release some contaminants from your tap water and can severely diminish the system’s filtration abilities. If this happens, you should replace your filter.

Well water:

• Don’t fill your Brita® Premium Filtering Water Bottle with well water that isn’t regularly tested to be microbiologically safe. Filters are designed for use only with municipally treated tapwater or well water that is regularly tested.

No, the carrying strap on Brita® Premium Filtering Water Bottle is not removable.

Mold can occur in any environment with moisture—especially humid climates. To clean off mold in your Brita® Premium Filtering Water Bottle, wash the white cap in the top rack of a dishwasher, or wash thoroughly by hand with hot, soapy water. If mold is stubborn, use a bottle brush or toothbrush to aid removal. If mold is recurrent, eliminate excess moisture by leaving the cap open when not in use. To further reduce the likelihood of mold, wash the bottle regularly, and make sure hands are always clean when handling the straw and spout.

This is carbon dust. It’s harmless, but can feel or taste unpleasant. Rinse your new Brita® Bottle Filter vigorously under a strong stream of water for 15 seconds. Be sure to direct the water through all sides of the filter, including the inside, so it washes out any loose carbon particles.

We stand by our products and offer a 30-day unconditional 100% money-back guarantee and a 1-year warranty in case your Brita gets damaged. Your satisfaction is important to us, whether or not your Brita® product is under warranty. Visit our Help Page or call 1-800-24-BRITA or 1-800-387-6940 (Canada) for support.

Brita® Premium Filtering Water Bottle User Guide